Lorrissa Schatzler

• Took on a leadership role showing other staff how to appropriately and professionally work with and talk to patrons.
• Opened pool in the early mornings, making sure all safety equipment was properly placed on deck. The perimeter was secure, and the emergency equipment was operational if it was needed during the day.
• Taught Bronze Cross, Standard First Aid, and Instructor Trainer courses as well as examined them.
• Filled out paperwork such as many Major and Minor forms, incident forms, Lifesaving Society Bronze Cross exam sheets and Standard First Aid exam sheets properly.
• Communicated with my team and helped coordinate the use of pool space during lessons and bronze courses so that everyone got the space needed for the skills required.
• Helped new Instructors coordinate and manage their swim lessons to optimizes the short amount of time they had to teach and make it fun for the children.
• Was continually communicating with my team members to effectively guard a 25m pool and diving pool during recreational swims and Lane swims.
• Educated the public about water safety by taking initiative and planning out the summers Water Smart activities.

• Taught Swim City Curriculum to students ranging from Little Dippers to Lime 10
• Communicated by using signals such as tapping and other agreed-upon signals to make communicating at a great distance easier and without miscommunication. Worked directly with the public educating them on water safety while at a leisure swim or in swimming lessons.
• Used the proper safety equipment required and cleaned the pool, changerooms, washrooms and various other parts of the facility making it a more pleasant and enjoyable experience for patrons that would come use the pool.
• Filled out paperwork such as major and minor forms properly.
• Cared for injured and unwell patrons helping them feel comfortable and providing the appropriate first aid care.
• Guarded a hot tub, small pool, and steam room simultaneously

• Created a safe workplace environment ensuring they were trained properly and had opportunities to ask questions.
• Communicated clearly with staff letting them know verbally and written formally in evaluations the areas they were excelling and needed improvement.
• Oversaw public relations within the pool, continually talking with patrons, answering questions, and trying to solve any concerns they might have.
• Oversaw the facilities cleanliness, ensuring the use of proper safety equipment required when cleaning. As well, making sure the cleaning of the pool, changerooms, washrooms and various other parts of the facility were cleaned regularly making it a more pleasant and enjoyable experience for patrons that would come use the pool.
• Ensured staff new the proper way to fill out paperwork such as major and minor forms. As well submitted badge requests, newsletter submissions, end of shift reports, swimming lessons stat reports, incident forms, and supervisors report of injury in a timely manner.
• Cared for injured and unwell patrons helping them feel comfortable and providing the appropriate first aid care. As well supported staff as they provided first aid.
• Oversaw the pool operations including, making sure the schedule was followed. Such as Recreation swims, Aquafit’s, and Lessons ran on time. Additionally, help was provided to staff if needed.
• Ensured that proper cash handling was being followed according to policy. Cashing on and off was being done properly and giving out comp passing when needed.
• Continually problem solving when unexpected situations occur and others look for help.

Over the period of two years held various roles focused on advancing aquatic competency and ensuring public and staff safety.

• Worked alongside a team to safely scan a 50m pool during recreational swims and Lane swims.
• Communicated by using signals such as guard alerts and other agreed upon signals to make communicating at a great distance easier and without miscommunication. Worked directly with the public educating them on water safety while at a recreational swim or in swimming lessons.
• Taught children various skills within the water, ranging from Lifesaving Society Parent and Tot 1 to Bronze Star.
• I took a leadership role with newer staff helping them feel more confident on the pool deck
• Used the proper safety equipment required and cleaned the pool, changerooms, washrooms and various other parts of the facility making it a more pleasant and enjoyable experience for patrons that would come use the pool.
• Filled out paperwork such as major and minor forms properly.
• Cared for injured and unwell patrons helping them feel comfortable and providing the appropriate first aid care.