Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lorrie Herman

Pleasantville,NS

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience

Work History

Nail Technician/Salon Owner

Self employed
04.2018 - Current
  • Sanitized workstation and stocked assigned workspace to facilitate general office and salon cleaning.
  • Prepared nail beds and cuticles, shaped nails and applied polish for clients.
  • Responded to client requests and concerns about gel application and nail art designs.
  • Completed consultations with salon clients to determine what service provider would fit their needs.
  • Maintained appointment calendar covering all client visits for each stylist and organized special events/fundraisers.
  • Cleaned and sanitized tools and equipment before each client.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Bartender/Server

Boston Pizza
06.2014 - 10.2017
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.

Sales Manager

City Streets
07.2010 - 05.2014
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Supervised sales team of 5 people, stepping in to support employees and deliver smooth sales processes for clients.

Education

Nail Technician - Nail Technician

Eastern Esthetics
Halifax, NS
11.2017

Office Administration

Mactech Distance Education
Lunenburg, NS
12.2006

High School Diploma -

NSCC Adult Learning Program
Bridgewater, NS
06.2001

Skills

  • Acrylics Removal
  • Client Service Records
  • Gel and Gel Polish Application
  • Infection Control
  • Tool Sanitization
  • Work Station Cleaning
  • Industry Standards
  • Sanitation Procedures
  • Administrative Support
  • Facility Supervision
  • Salon Services Explanation
  • Detailed Instruction

Timeline

Nail Technician/Salon Owner

Self employed
04.2018 - Current

Bartender/Server

Boston Pizza
06.2014 - 10.2017

Sales Manager

City Streets
07.2010 - 05.2014

Nail Technician - Nail Technician

Eastern Esthetics

Office Administration

Mactech Distance Education

High School Diploma -

NSCC Adult Learning Program
Lorrie Herman