Lorreanne White
St. Williams
Summary
Proven leader and problem-solver with a track record of enhancing customer satisfaction and increasing sales. Demonstrated reliability through effective time management and merchandising expertise. Excelled in developing strong client relationships and implementing strategic marketing campaigns, significantly boosting store performance.
Overview
20
20
years of professional experience
Work History
Owner
Glow On The Go-go
01.2015 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Retail Sales Associate
Cave Spring Cellars
10.2008 - 05.2014
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
Retail Manager
Wine Rack
09.2004 - 06.2008
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Completed daily paperwork and computer entry of sales data as established by management.
- Increased sales by implementing effective merchandising strategies and optimized store layouts.
- Collaborated with corporate marketing teams to execute promotional campaigns that increased foot traffic instore.
Education
Retail Merchandising -
The International Academy of Merchandising And Des
Toronto, ON06.1985
Skills
- Reliability and punctuality
- Display maintenance
- Merchandise display
- Problem-solving
- Time management
- Merchandising expertise
- Plan-o-gram implementation
Languages
English
Native or Bilingual
Timeline
Owner
Glow On The Go-go
01.2015 - Current
Retail Sales Associate
Cave Spring Cellars
10.2008 - 05.2014
Retail Manager
Wine Rack
09.2004 - 06.2008
Retail Merchandising -
The International Academy of Merchandising And Des
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