Lorraine Wittmaier
Winnipeg,MB
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
39
39
years of professional experience
1
1
Language
Work History
Retail Sales Associate
Soy Harvest Candles
01.2017 - Current
- Clean and label candles
- Package candles for customers
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Performed general housekeeping and cleaning tasks.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Maintained clean sales floor and straightened and faced merchandise.
Account Support Representative
BellMTS
09.1984 - 12.2022
- Improved client satisfaction by addressing inquiries and resolving issues promptly and professionally.
- Conducted regular account audits to identify potential risks or areas requiring additional attention, proactively addressing concerns before they escalated into larger issues.
- Aligned closely with sales representatives to ensure seamless transitions when transitioning account ownership following successful deal closures.
- Contributed to increased sales by identifying upsell opportunities during account reviews.
- Maintained strong client relationships, ensuring accurate billing and timely resolution of discrepancies.
- Educated customers about billing, payment processing and support policies and procedures.
- Created contracts
Retail Customer Sales Associate
Addition-Elle
03.2005 - 04.2009
- Provided personalized shopping assistance, establishing rapport with customers and enhancing their retail experience.
- Contributed to store revenue growth through consistent cross-selling and add-on sales techniques.
- Handled cash register transactions accurately, ensuring seamless checkout experiences for customers.
- Improved sales performance by actively promoting products and engaging customers in informative conversations.
- Increased customer satisfaction by providing exceptional service and addressing inquiries promptly.
Education
High School Diploma -
Westwood Collegiate
Winnipeg, MB 06.1984 - 06.1984
Skills
Customer Service
undefinedTimeline
Retail Sales Associate
Soy Harvest Candles
01.2017 - Current
Retail Customer Sales Associate
Addition-Elle
03.2005 - 04.2009
Account Support Representative
BellMTS
09.1984 - 12.2022
High School Diploma -
Westwood Collegiate
06.1984 - 06.1984
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