Lorraine Seales
Dollard-des-Ormeaux,QC
Summary
Collaborative professional proudly offering many years of experience ensuring quality services to vulnerable populations in the health and social service sector.
Motivated and solution focused leader with strong assessment skills and the ability to work with individuals and teams to bring them toward their goals and preferred outcomes.
Overview
22
22
years of professional experience
Work History
CIUSSS de l'ouest de l'ile de Montreal
Montreal, Quebec
12.2022 - 08.2024
- Ensured compliance with ministerial laws and regulations that govern residential care homes.
- Promoted and implemented the establishment's policies and procedures.
- Developed tools and processes to aid in the supervision of residential care homes.
- Coordinated the waitlist for residential services to ensure access and optimal pairing between the client and available residences.
- Collaborated in the recruitment, evaluation, and continued training of caretakers of residences.
- Supported and coached social workers, human relations agents, and educators in their clinical and administrative functions.
- Managed complaints from clients and families.
Rehabilitation Program Manager
CIUSSS de l'ouest de l'ile de montreal
Montreal, Quebec
02.2016 - 12.2022
- Planned, organized, and evaluated the health and social services offered to individuals with developmental disabilities living in 24-hour residential care units.
- Ensured clinical standards and practices were respected during the production, conception, updating, and revision of client-focused intervention plans.
- Recruited staff, oversaw orientation, and ensured ongoing training and development.
- Worked in collaboration with human resources to organize unit shifts and schedules for optimal service delivery.
- Promoted a positive and cohesive work environment for the team.
Residential Manager
West Montreal Readaptation Centre
Montreal, Quebec
02.2009 - 01.2016
- Ensured adherence to health and safety standards in residential care environments.
- Ensured the respect and proper implementation of clinical practices.
- Participated in the deinstitutionalization of clients.
- Animated trainings for caretakers and promoters of residential care homes.
- Lead in the implementation and application of optimization processes within the work team.
- Participated in the creation of specialized clinical teams.
- Provided supervision and coaching to professionals and technicians in their clinical and administrative duties.
- Conducted administrative inquiries and quality audits within residential resources.
Social Worker
West Montreal Readaptation Centre
Montreal, Quebec
06.2003 - 02.2009
- Provided direct clinical social work services to individuals and families in a disability setting.
- Co-facilitated group therapy sessions for clients with similar issues or experiences.
- Completed psychocoail evaluations and re-evaluations for the Public Curator of Quebec.
- Applied solution-focused therapy approach with clients.
- Coordinated Individual Life Plans for clients
- Supervised social work students from McGill University
Social Worker
West Montreal Readaptation Centre
Montreal, Quebec
05.2002 - 06.2003
- Assessment and evaluation of individuals wanting to become foster parents and caretakers.
- Completed global needs assessments for individuals requesting rehabilitation services.
- Supported clients and families with access to services.
Education
Master of Arts - Social Work
McGill University
Montreal, QC04-2004
Skills
- Effective communication
- Solution focused
- Positive rapport
- Program evaluation
- Assessment and intervention
- Team work
- Team Leadership
- Training and development
- Conflict resolution
Languages
French
Native/ Bilingual
Accomplishments
- Lifetime member of Golden Key International Honour Society
Timeline
CIUSSS de l'ouest de l'ile de Montreal
12.2022 - 08.2024
Rehabilitation Program Manager
CIUSSS de l'ouest de l'ile de montreal
02.2016 - 12.2022
Residential Manager
West Montreal Readaptation Centre
02.2009 - 01.2016
Social Worker
West Montreal Readaptation Centre
06.2003 - 02.2009
Social Worker
West Montreal Readaptation Centre
05.2002 - 06.2003
Master of Arts - Social Work
McGill University
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