Lorraine Alexis
Edmonton,Canada
Summary
Experienced Law enforcement officer, who is detail oriented and efficient in getting the job done. Hardworking, honest, and mature in dealing with people, and finding creative solutions in problem solving.
Overview
21
21
years of professional experience
Work History
Transitional services Recovery Coach
ROSC Solutions
Edmonton, Alberta
07.2024 - Current
- Collaborated with correctional staff to identify high-risk inmates affected by substance abuse.
- Conducted standardized substance use disorder assessments/ interviews
- Implemented SACR protocol and utilized motivational interviewing to develop effective treatment plans.
- Delivered constructive feedback to inmates regarding their recovery progress.
- Support of situations that require conflict resolution and pro social decision making
- Data entry and maintenance of inmate files
Correctional Officer
South Florida Reception Center
Doral Florida
03.2018 - 03.2024
- Supervised young offenders and adult inmates
- Utilized investigative techniques during interviews to enforce rules and regulations effectively.
- Search and seizure of contraband
- Aid in rehabilitation and counseling of offenders
- Enforcement of punishments for non-compliance
- Modeled expected behaviors for inmates to promote positive conduct
- Classified inmates based on behavior and security needs
- Use of conflict resolution and de-escalation skills
- Monitored inmate behavior to prevent crimes and escape attempts, enhancing overall facility safety.
- Detected potential threats and quickly defused conflicts.
- Oversaw video surveillance systems to track prisoner activity and ensure compliance with facility protocols.
Security Guard/Customers Service Representative
Summerside Residents’ Association
Edmonton, Alberta
01.2005 - 01.2010
- Responded promptly to alarms and emergency situations as they arose.
- Advised employees and employer on current threats and technology trends to enhance security awareness
- Utilized biometric technology for secure access control.
- Provided employees / employer with latest threats and technology trends affecting business
- Operated computer systems for data management and analysis.
- Prepared detailed reports on daily activities and unusual occurrences.
- Collected and stored evidence for legal proceedings to support case integrity
- Composed daily reports summarizing security activities and incidents.
- Documented daily activities and unusual occurrences in detailed reports to ensure accurate record-keeping
- Responded promptly to alarms and emergency situations.
Education
Certificate in Addiction Studies -
Miami Dade College
Some College (No Degree) - Community Corrections
Florida Department of Corrections
Doral Florida 07.2018 - 09.2018
Criminal justice diploma -
Computer Science -
Barbados Institute of Technology
Some College (No Degree) - Police And Security Investigations
MacEwan University
Edmonton, ABCollege and University credits in Criminal Justice
Skills
- Excellent communication skills
- Creative problem solving
- Ability to multitask efficiently
- Multicultural awareness
- Investigative techniques
- Team player
- Leadership/management skills
- Interpersonal skills
- Good report writing
- Computer literate
- Good interviewing skills
Accomplishments
- Chosen by management and staff as first line of defense for the whole institution on a regular basis
- CIT, DART and cell extraction team
- Acting sergeant when needed
- Investigated and patrolled high crime areas
- Alerted law enforcement and other businesses of potential threat
- Interviewed & investigated suspects on fraudulent claims
- Established good working relationships with residents/customers.
- Implemented and conducted loss prevention procedures efficiently and successfully.
- Excellent knowledge of the criminal code
- Requested by co-workers due to consistency, quality and efficiency of work produced
Timeline
Transitional services Recovery Coach
ROSC Solutions
07.2024 - Current
Some College (No Degree) - Community Corrections
Florida Department of Corrections
07.2018 - 09.2018
Correctional Officer
South Florida Reception Center
03.2018 - 03.2024
Security Guard/Customers Service Representative
Summerside Residents’ Association
01.2005 - 01.2010
Certificate in Addiction Studies -
Miami Dade College
Criminal justice diploma -
Computer Science -
Barbados Institute of Technology
Some College (No Degree) - Police And Security Investigations
MacEwan University