Lorraine Mclellan
Strathroy,ON
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
15
15
years of professional experience
Work History
Shelf Stocker
Canadian Tire
10.2023 - 09.2025
- Organized shelf layouts to maximize product visibility and accessibility.
- Restocked merchandise efficiently to maintain optimal inventory levels.
- Monitored stock levels and assisted in inventory management processes.
- Collaborated with team members to ensure timely replenishment of products.
- Implemented best practices for product placement to enhance customer experience.
- Trained new staff on proper stocking procedures and safety protocols.
- Conducted regular inspections to identify out-of-stock items and discrepancies.
- Assisted in maintaining cleanliness and organization of storage areas and sales floor.
- Maintained a clean and organized store environment for optimal shopping experience.
- Answered customer questions and provided detailed product information.
Cashier
Pet Value
04.2020 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Assistant Store Manager
Great Canadian Dollar Store
01.2017 - 05.2018
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Rotated merchandise and displays to feature new products and promotions.
Chartwells/Compass Group, Mount Saint Vincent University
01.2011 - 01.2012
- Responsible for cash sales,Swiping student's meal cards
- Responsible for keeping food court and dining hall cleaned and stocked
- Responsible for closing cafeteria, making sure doors are locked and all equipment is turned off
- Responsible for catering events, which incudes setups,service and clean up.
Education
Northwestern Highschool
Stratford, Ontario1990
Skills
- Detail-oriented professional
- Experienced in operating power drills
- Skilled in using hand tools
- Use and safe handling of industrial knives
- Efficient inventory management
- Shipping operations
- Cash handling proficiency
- Customer service excellence
- Reliability and punctuality
Languages
English
Professional Working
Timeline
Shelf Stocker
Canadian Tire
10.2023 - 09.2025
Cashier
Pet Value
04.2020 - Current
Assistant Store Manager
Great Canadian Dollar Store
01.2017 - 05.2018
Chartwells/Compass Group, Mount Saint Vincent University
01.2011 - 01.2012
Northwestern Highschool