Lorraine Hayhoe
Victoria,BC
Summary
Driven and results-oriented Branch Manager with a proven track record at Vancity Credit Union, I have excelled in enhancing branch performance and fostering a culture of excellence. My expertise in risk mitigation and strong interpersonal skills have consistently exceeded performance targets, demonstrating exceptional time management and accountability.
Overview
15
15
years of professional experience
Work History
Branch Manager
Vancity Credit Union
02.2009 - 01.2016
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Complied with established internal controls and policies.
- Fostered culture of excellence and accountability, resulting in branch consistently exceeding performance targets.
Senior Credit Analyst
Vancity Credit Union
06.2001 - 02.2009
- Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
- Proactively identified opportunities for revenue generation within the existing client base through cross-selling other banking products and services.
- Attended credit-related training and conferences to stay informed about industry trends and developments.
Education
Leadership Development - Experience Based Community Leadership
Leadership Victoria
Victoria, BCCompleted 5/5 Required Courses - Financial Planning
Canadian Institute of Financial Planning
Vancouver, BCMutual Fund License -
The Investment Funds Institute of Canada
Vancouver, BCSkills
- Excellent time management skills
- Risk mitigation
- Deductive reasoning
- People-oriented
- Strong interpersonal skills
Languages
English
Full Professional
Timeline
Branch Manager
Vancity Credit Union
02.2009 - 01.2016
Senior Credit Analyst
Vancity Credit Union
06.2001 - 02.2009
Leadership Development - Experience Based Community Leadership
Leadership Victoria
Completed 5/5 Required Courses - Financial Planning
Canadian Institute of Financial Planning
Mutual Fund License -
The Investment Funds Institute of Canada
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