Lorne Anderson
Dawson Creek,BC
Summary
Customer satisfaction focused professional with successful 40+ year career in Wireless Communications Industry. Seeking a Management Level, Senior Technical or Contract position to further utilize and build upon my Management and Technical Skills while contributing to the growth and ongoing success of the company.
Overview
45
45
years of professional experience
Work History
Sales Estimator
Vincent Communications Ltd.
10.2023 - Current
- Contributed valuable insights during strategic planning meetings, helping guide company direction through careful analysis of available information.
- Maintained detailed records of all estimates, ensuring accuracy and consistency across the board.
- Evaluated potential projects for feasibility, determining whether they met company goals before pursuing them further.
- Collaborated with cross-functional teams to gather accurate data for precise sales estimations.
- Conducted thorough market research to ensure competitive pricing and maximize profitability.
- Reviewed job specifications to completely understand what project entailed.
- Established strong relationships with clients through clear communication and prompt responses to inquiries.
- Negotiated with contractors and vendors to secure best possible pricing for job estimation.
- Coordinated closely with production teams to monitor project progress, ensuring that timelines were adhered to according to initial estimations.
- Determined material and labor requirements and costs to complete job within anticipated timeframes.
- Contributed to team objectives in fast-paced environment.
Manager/Senior Technician
Epscan Communications
02.2014 - 10.2023
- Built up Storefront and shop from 2 employees to 3-4 Communications Technicians and 2 CSR's in 2 year period
- All Bench Repairs, Warranty, Sublet Repairs, Quotes, System design, System build, System documentation, Personal Reference material
- ICOM/Motorola/Hytera/RCA/TAD Authorized Dealer
- Programming and repair of all major brands of 2 way radios: Icom, Kenwood, Motorola, Vertex, TAD, Tait, Maxon, etc
- Smoothtalker, Wilson and Surecall Cell Boosters
- CCTV Camera systems
- GPS Systems: AirIQ, GeoTrac, Bell, Fleetmatics
- Cellular Modems in Data collection
- Interfaced to Kinemetrics, Spectraseis and Taurus
- Cash handling, Daily Cash out, POS, Invoicing, Financials for Company
- All Purchasing, Inventory, Rental Inventory
- System Documentation
- Hiring, Layoff and Termination of Employees
- Safety Tickets: H2S Alive, WHIMS, Level 1 First Aid, Electronic General safety Orientation
- Own all my own Tools, Meters, Programming computers, Programming cables etc.
Senior Technician
Walco Radio and Electronics
01.2011 - 01.2014
- Telus Certification for Consumer and Business
- Sales and service of all Telus products
- Dealer for ICOM, TAD, Maxon and Vertex
- Globalstar, SPOT and Iridium sales and activations
- All Bench Repairs, Warranty, Sublet Repairs, Quotes, System design, System build, System documentation, Personal Reference material
- Own all my own hand tools, bench tools, specialty tools, meters and programming laptop(s).
Senior Technician
Denbil Radio
01.2009 - 01.2011
- Completed Major Retrofit of all Repeater and linking Systems for the CSRD for all 15 Fire Halls - Including Narrow banding
- Built all of the Repeater and Linking systems for above (Pictures available)
- Documented all system info for above and worked in tandem with the system engineer to ensure quality and troubleshoot any problems with the system
- ARU/Paging Systems
- Good to Excellent Computer skills
- Motorola, Icom and Kenwood Dealer.
Bench & Field Technician/Service & General Manager
Quasar Communications Ltd.
01.1979 - 01.2006
- Experience with Kenwood, Midland, TAIT, GE, Motorola, TAD, Vertex etc
- Site Alarm System installation and Maintenance
- SCADA System Installation and Maintenance
- Voice and Data Repeater System Installation, Maintenance and Repair
- Schedule Fieldwork, Installations, Repairs, Work Inspections etc
- Schedule Preventative Maintenance
- Parts/Stock Orders
- Work Inspections
- Customer Satisfaction
- Telus Dealer Principle
- Attended numerous Telus/Midland/Kenwood Seminars
- Cellular/Mike/2 Way Radio/ System Sales
- General Management Duties
- Supervision of 14 - 21 Employees
- Payroll
- Accounts Payable/Receivable/Collections
- Hiring/Layoff/Termination of employees
- All Advertising: TV, Radio, Paper
- Employee Bonuses
- Bench Repairs
- System Documentation
- Inside Sales
Radio Technician
Quintette Coal Ltd.
01.1985 - 01.1987
- Repairs, Maintenance and Installation of all voice communications in Light and Heavy Equipment
- Repairs, Maintenance and Installation of the Modular Mining system in all light and heavy equipment applications
- Repairs, Maintenance and Installation of Voice and Data repeater systems
- All Bench repairs
- Motorola, GE, Midland, and Modular Mining equipment
- Maintained perfect safety record
- Kept current with all safety guideline and courses as required
- System documentation and records
- Maintained service vehicle as needed.
Education
Electronics Technician Diploma -
Northwest Community College
Terrace, B.C.Various Computer and Safety courses including MS Office, First Aid, WHIMS, H2SAlive and Safety Orientation etc. -
Graduated Grade 12 -
North Peace Secondary School
Fort St. John, B.C.06.1984
Skills
- Customer Care
- Excellent verbal and written communication
- Excellent repair and troubleshooting skills
- Technical knowledge
- Sales Quotes/Project Estimating
- Proficient in Microsoft Office
- Proficient in MHelpdesk
- Supervision of 4 - 21 Employees
- Full Accounting Access
- Accounts Payable/Receivable/Collections
- Payroll
- Hiring/Layoff/Termination of Employees
- Cash Handling
- Stock management/Inventory
- Point of sale operation
Volunteer Experience
- Member of the Fort St. John Rotary Club for 6 years
- Treasurer of Rotary Club for 3 Years
- Member of the Fort St. John Chamber of Commerce for 15 years
References
- References available upon request
Timeline
Sales Estimator
Vincent Communications Ltd.
10.2023 - Current
Manager/Senior Technician
Epscan Communications
02.2014 - 10.2023
Senior Technician
Walco Radio and Electronics
01.2011 - 01.2014
Senior Technician
Denbil Radio
01.2009 - 01.2011
Radio Technician
Quintette Coal Ltd.
01.1985 - 01.1987
Bench & Field Technician/Service & General Manager
Quasar Communications Ltd.
01.1979 - 01.2006
Electronics Technician Diploma -
Northwest Community College
Various Computer and Safety courses including MS Office, First Aid, WHIMS, H2SAlive and Safety Orientation etc. -
Graduated Grade 12 -
North Peace Secondary School