Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lorna Ryan

Miramichi,Canada

Summary

Retail professional with robust background in driving sales and enhancing customer experiences. Known for strong team collaboration and adaptability to changing retail environments. Expertise in product knowledge and active listening, ensuring customer satisfaction and loyalty.

Overview

17
17
years of professional experience

Work History

School Crossing Guard

The City of MIramichi
02.2024 - Current
  • Demonstrated strong problem-solving skills by addressing unexpected situations or conflicts arising during daily duties effectively.
  • Adapted swiftly to changing weather conditions, adjusting guarding strategies accordingly to maintain optimal student protection at all times.
  • Maintained a safe environment for students with consistent enforcement of school zone speed limits and traffic rules.
  • Monitored pedestrian activity around construction sites or detours near the school facility, ensuring safe passage for all students.

RETAIL CASHIER

GLOBAL STYLES
02.2017 - 05.2022
  • Helped customers complete purchases, locate items, and join reward programs.
  • Provided excellent service through active listening skills, addressing customers'' needs effectively .
  • Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
  • Cultivated a welcoming retail environment by greeting customers warmly upon entry, setting a friendly tone throughout their visit .

PROPERTY MANAGER

REALSTAR MANAGEMENT
03.2008 - 06.2016
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.

Education

BUSINESS ADMINISTRATION -

REALSTAR MANAGEMENT
Kitchener, Ontario
01.2008

GRADE 9 COMPLETION -

BURSEY MEMORIAL
GRENFELL HEIGHTS, NEWFOUNDLAND
01.1981

Skills

  • Patience and tolerance
  • Vigilance and alertness
  • Customer relations
  • Customer service
  • Relationship building
  • Active listening

Languages

English
Native or Bilingual

Timeline

School Crossing Guard

The City of MIramichi
02.2024 - Current

RETAIL CASHIER

GLOBAL STYLES
02.2017 - 05.2022

PROPERTY MANAGER

REALSTAR MANAGEMENT
03.2008 - 06.2016

GRADE 9 COMPLETION -

BURSEY MEMORIAL

BUSINESS ADMINISTRATION -

REALSTAR MANAGEMENT

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Lorna Ryan