LORNA HOLLOWAY

Dynamic customer service professional with experience at Xerox, adept at resolving conflicts and enhancing customer loyalty through active listening and critical thinking. Proven ability to handle escalated calls and deliver satisfactory solutions, leveraging strong problem resolution skills and computer proficiency to drive positive outcomes.

I have worked with RBC for 20 years well customer service is key. I work well with others and have worked in various organizations involving children. I have worked in cubs, guides, volunteered in schools, various fund raising groups and at present volunteering on our residents association at Riverwood Seniors 55 plus community. In this role I organize all our social events and have had a very successful year doing so. I am a people person and have been told I have a warm and welcoming personality. I would be an asset to any event you are planning and hope to meet you in the near future to acquire employment for you up coming events.