Lorna E. S. Ramos
Norwalk
Summary
To obtain a secretarial/receptionist position where I can use my computer and clerical skills. Where opportunities exist for a dedicated, hard working employee.
Overview
27
27
years of professional experience
Work History
Caretaker
IHSS - In Home Supportive Services
01.2023 - Current
- Provided personalized care and assistance to clients, enhancing daily living experiences.
- Developed and maintained strong relationships with clients and families, ensuring trust and communication.
- Assisted clients with mobility, personal hygiene, and medication management to promote health and well-being.
- Implemented tailored care plans, adapting strategies to meet evolving client needs effectively.
Nations Bancorp/Realty Depot
09.2002 - 01.2022
- Duties: Data Entry, Answer Phones, Running Errands, General Office tasks, Filing, QC Files, Consistently Keeping Facility Clean, Ext.
Emanuel Health Care
09.1999 - 10.2001
- Duties: Washing all Facility Liens, Maintaining and Distributing all stock on hand, Keeping Facility clean, neat and safe.
Cerritos Job Services
08.1999 - 01.2000
- Duties: Greeted and Assisted Clients With Curriculum, Filing, Typing, and General Office Tasks.
Self Employed
05.1999 - 08.1999
- Duties: In home Care, Responsible for Child Care, Cooking, Cleaning, Maintaining a Safe Environment.
Twin Palms Care Center
12.1998 - 05.1999
- Duties: Washing all Facility Liens, maintaining and Distributing all stock on hand, Keeping Facility clean, neat and safe.
Education
Richard Gahr High School
Skills
- Microsoft Office
- Microsoft Windows
- WordPerfect
- Point
- Filing/Editing
- Office Procedures
- Telephone Skills
- Honest
- Committed
- Friendly
- Hard Working
- Business English
- Management Skills
- Customer Service Skills
- Bilingual
- Reliable
Employment Skills
- Developed ability to work in a fast-paced atmosphere
- Maintained excellent customer relations and developed customer rapport
- Diplomatically resolved customers complaints on as-needed basis
- Ability to follow instructions well and make decisions
- Effectively developed telephone communication skills
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Caretaker
IHSS - In Home Supportive Services
01.2023 - Current
Nations Bancorp/Realty Depot
09.2002 - 01.2022
Emanuel Health Care
09.1999 - 10.2001
Cerritos Job Services
08.1999 - 01.2000
Self Employed
05.1999 - 08.1999
Twin Palms Care Center
12.1998 - 05.1999
Richard Gahr High School