Lorissa Banuelos
San Diego
Summary
Dynamic professional with extensive experience, excelling in food safety and customer service. Proven ability to enhance team collaboration and streamline operations, while training staff to deliver exceptional service. Adept at multitasking and maintaining organization in fast-paced environments, ensuring customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Cook/Associate
In-N-Out Burger
San Diego
09.2022 - Current
- Adhered to food safety standards during food storage and preparation.
- Managed inventory of ingredients and supplies to support daily operations.
- Cleaned kitchen equipment, surfaces, utensils, and dishes to maintain hygiene.
- Maintained cleanliness by sweeping, mopping floors, washing surfaces, and emptying trash cans.
- Coordinated with wait staff to ensure timely meal delivery to customers.
- Guided junior cooks on food preparation methods and techniques.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Provided exceptional customer service to ensure customer satisfaction.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
Associate
Lululemon Athletica
San Diego
08.2023 - 02.2024
- Helped customers locate items within the store using the inventory system.
- Assisted customers with selecting items and answering questions about products.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Organized backroom areas to maintain a clean and organized work environment.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Built relationships with customers by providing friendly customer service.
- Performed cash register functions accurately and efficiently.
- Provided customer service support for inquiries, complaints, and returns.
- Watched for and recognized security risks and thefts to prevent or handle situations.
Front Desk Receptionist
FWRD+
San Diego
10.2022 - 08.2023
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Responded to customer inquiries via phone, email, and in person.
- Maintained accurate records of client progress, including workout plans and diet plans.
- Ensured all equipment was properly maintained and cleaned after each use by members or guests.
- Provided customer service assistance when needed in order to resolve any issues that arose during visits from members or guests.
- Scheduled appointments for personal training sessions with qualified trainers.
- Managed membership accounts accurately by collecting payments due or updating payment methods as needed.
Consultant
Trudy's Brides - Special Occasions
Campbell
03.2022 - 06.2022
- Conducted consultations with potential clients to discuss budget, style preferences, color schemes, and other related topics.
- Provided customer service to ensure that customers were satisfied with their purchases.
- Kept detailed records of client information including measurements and payment schedules.
- Stayed up-to-date on product knowledge through training sessions held by vendors.
- Maintained inventory of merchandise, including ordering new items when necessary.
- Advised clients on fabrics, colors, styles and trends in order to meet their needs.
- Managed multiple projects simultaneously while ensuring deadlines are met.
- Organized store by returning merchandise to proper areas and restocked displays.
- Answered store and merchandise questions and led customers to wanted items.
Education
Some College (No Degree) -
San Diego Mesa College
San Diego, CASkills
- Time management
- Team collaboration
- Customer service
- Food safety
- Communication skills
- Multitasking and organization
- Staff training
Languages
Spanish
Professional
Interests
- Writing
- Running
- Traveling
- History
References
References available upon request.
Timeline
Associate
Lululemon Athletica
08.2023 - 02.2024
Front Desk Receptionist
FWRD+
10.2022 - 08.2023
Cook/Associate
In-N-Out Burger
09.2022 - Current
Consultant
Trudy's Brides - Special Occasions
03.2022 - 06.2022
Some College (No Degree) -
San Diego Mesa College