Lorin Sabourin
Winnipeg,Canada
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server/Bartender
Big guys ranch and saloon
09.2023 - Current
- Provided highest quality customer service to guests by greeting them, providing perfect seating per their requests, explaining food & beverage choices
- Processing food and drink orders over the phone or on delivery tablets
- Greeting customers upon arrival at the restaurant
- Providing excellent customer service during their dining experience
- Providing suggestions for food or drink choices to diners
- Taking feedback from diners
- Cleaning tables and preparing spaces for future diners
- Carrying drinks and food from the kitchen or bar area to the tables
- Memorizing the food menu and wine list as well as any nightly specials
- Setting tables throughout the shift
Manager
freshii
02.2021 - 08.2023
- Take orders from customers and process payments accurately
- Prepare and cook food items in accordance with company standards
- Ensure food is served in a timely manner and at the correct temperature
- Maintain a clean and organized work area, including cleaning equipment and utensils
- Assist with inventory management and restocking supplies as needed
- Provide excellent customer service and address customer concerns or complaints
- Follow all food safety and sanitation guidelines to ensure a safe and healthy workplace
- Collaborate with team members to ensure efficient and effective operations
- Adhere to company policies and procedures at all times
Education
Bachelor's - Education
University of Manitoba
Winnipeg, MBSkills
- Restaurant Experience
- Serving Experience
- Host/Hostess
- Bartending
- Busser
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Active Listening
- Problem-solving abilities
- Critical Thinking
Languages
French
Native or Bilingual
English
Native or Bilingual
Certification
Smart Choices
Timeline
Server/Bartender
Big guys ranch and saloon
09.2023 - Current
Manager
freshii
02.2021 - 08.2023
Bachelor's - Education
University of Manitoba
Smart Choices
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