Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Lorie Phare

St Albert,Alberta

Summary

Agile and adaptable staff leader with stellar work history, motivational approach, and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Supervisor

Transitions Rehabilitation Association
St Albert, AB
03.2022 - Current
  • Responsible to oversee the provision of support provided to families by the members of the Family Services and Early Intervention Teams., which includes Family Services Workers, Child and Youth Support Workers, Early Intervention Consultants, and Behavior Consultant
  • Preform in a senior staff role
  • Overseeing the day-to-day operations Early Intervention and family services programs
  • Prepare and submit monthly statistical information
  • Provide leadership, coaching, and supervision to Early Intervention Consultants, Behavior Consultant, Family Services Workers, and Child and Youth Workers
  • Approve all Family Services, Early Intervention and Behavior Consultants timesheets and expense forms
  • Responsible for the coordination and overall success of the community-based Summer Day Camp.

Team Leader

LoSeCa Foundation
St Albert, AB
04.2017 - 03.2022
  • Supervising 28 staff
  • Provide staff orientation/training
  • Complete administration duties Create CSW schedules and work assignments and ensures accuracy and timely submission of timesheets
  • Manage staff absenteeism and appropriate use of vacation and sick time
  • Conduct staff performance management and appraisal as needed including goal setting and ongoing coaching
  • Ensure that Restrictive Procedures and Positive Procedures were followed
  • Conduct risk assessments on individuals as needed
  • Works/collaborates with other service providers on behalf of individual to facilitate and coordinate service and support
  • Collect and reviews month ends ensuring accuracy and timely submission, Collect and reviews incident reports and Restrictive Procedure reports, and conducting follow up as required
  • Complete monthly reconciliations ensuring accuracy and timely submission of finances
  • Organize and chair monthly staff meetings
  • Work Frontline with Individuals as needed.

Care Designer

Nurse Next Door Edmonton SW
Edmonton, AB
01.2014 - 06.2017
  • Manage all accounts for FSCD clients
  • Design detailed Care plan and recommended service schedule that meets client's need
  • Enter completed assessments into Pocura, complete service agreement
  • Manage and grow existing client relationship
  • Manage any clients concerns or issues as arise
  • Communicate with client's family and social workers as needed
  • Intake management: book consult, start file in Pocura document intake
  • HR, recruit, conduct interview sessions, check references, and oversee company onboarding for new hires Children’s division specific
  • On call for Edmonton and Red Deer evening and weekends
  • Scheduling input/liaise with CSC (Care Service Center) team
  • Social media; increase intakes by managing an effective Facebook and Twitter
  • Create monthly care giver's newsletter through constant contact for Edmonton and Red Deer
  • Social conveyor/event planning/ plan and host annual staff events, one social, plan staff training and development sessions.

Guest Services Coordinator

Ronald McDonald House Charities of Northern Alberta
Edmonton, Alberta
06.2016 - 04.2017
  • Manage reservation and waitlist of families
  • Check families in and out of RMH
  • Liaison with Social Workers and Registered Nurses for Medical referrals
  • Make Hotel reservation on behalf of families on waitlist
  • Process room payments and donor contributions
  • Daily reconciliation of payments
  • Monthly invoicing to families and outside agencies
  • House tours to families and house visitors
  • Track Statistics and report as needed
  • Work within GRMHIS Data base.

Program Coordinator

Regina Programming for Life
Regina, SK
07.2013 - 12.2014
  • Planning, scheduling, and organization of all aspects of program participant outings (including transportation) in monthly blocks
  • Work one-on-one with program participants at home base as well as in community
  • Daily physio on participants
  • Using equipment, Hoyer lift, standing frames, wheelchairs, walkers and modified bikes
  • Administration of medication
  • Toileting and attend changing as required
  • Lunch prep and feeding and tube feeding
  • Management of three program care-providers
  • Administrative work/Payroll as required
  • Laundry and daily cleaning and disinfecting of all toys, equipment, table and chairs
  • Music therapy
  • Update communication books daily
  • Documentation of all incidents
  • Training new staff and volunteers
  • Designing monthly newsletters.

Education

Events Management -

New Skills Academy
07.2021

Special Events and Wedding Planning -

Fraser Valley University Extension
05.2012

Teacher's Aide -

International Correspondence School
05.1996

Child Psychology -

International Correspondence School
05.1995

Skills

  • Strategic eye for detail and ability to see big picture while managing fine points
  • Excellent People Skills
  • Ability to communicate effectively one-on-one and in group settings
  • Work extremely well unsupervised
  • Enjoy interacting with Internal and external customers
  • Staff education and training
  • Employee Evaluation
  • Leadership
  • Multitasking abilities
  • Collaboration
  • Account management
  • Client Service
  • Customer service
  • Data management
  • Teamwork
  • Self-motivated professional

Certification

  • ProServe
  • Alberta Health and Safety Committees and Representatives - September 2018
  • First Aid and CPR Level C Recertification Training - June 2023
  • Mental Health First Aid Training - January 2024
  • FASD training workshop - October 2017
  • CPI's Nonviolent Crisis Intervention Certificate Training
  • Child Intervention Check
  • Criminal Record check with vulnerable sector

Accomplishments

  • Co-produced Gift Lounge for Canadian Country Music Awards Hamilton 2011
  • Promoted to Care Designer Nurse Next Door ESW
  • Launched the children's division for Nurse Next Door Edmonton Southwest

Timeline

Supervisor

Transitions Rehabilitation Association
03.2022 - Current

Team Leader

LoSeCa Foundation
04.2017 - 03.2022

Guest Services Coordinator

Ronald McDonald House Charities of Northern Alberta
06.2016 - 04.2017

Care Designer

Nurse Next Door Edmonton SW
01.2014 - 06.2017

Program Coordinator

Regina Programming for Life
07.2013 - 12.2014

Events Management -

New Skills Academy

Special Events and Wedding Planning -

Fraser Valley University Extension

Teacher's Aide -

International Correspondence School

Child Psychology -

International Correspondence School

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