Lori Wilson

NoFrills

11.2002 - Current

Greeted customers entering store and responded promptly to customer needs.
Performed cash, card, and check transactions to complete customer purchases.
Worked flexible schedule and extra shifts to meet business needs.
Welcomed customers and helped determine their needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Handled cash with high accuracy and took care to check bills for fraud.
Assisted customers with returns, refunds and resolving transaction issues.
Helped customers complete purchases, locate items, and join reward programs.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Learned duties for various positions and provided backup at key times.
Answered questions about store policies and addressed customer concerns.
Worked with floor team and managers to meet wide range of customer needs.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Built positive relationships with customers to increase repeat business.
Resolved customer complaints quickly to maintain customer satisfaction.

Summary