17 years reception and administrative support experience, simultaneously managing office duties and multiple inquiries at a busy front desk
Experience offering exceptional customer service with professionalism and genuine understanding
Proficient in MS Office, internet and email applications
Excellent communication abilities with a professional telephone etiquette
Proven ability to meet deadlines
Collaborative team member who enjoys offering exceptional support to management and co-workers
Strong capacity to work in fast-paced, time-sensitive environments; shows willingness to take on new tasks and challenges while completing assigned duties
Proven ability to appropriately handle sensitive and confidential materials including, Social Insurance Numbers, credit information, client files and financial records
Team-builder with outstanding interpersonal/communication skills and multi-tasking abilities
Handle accounting functions including preparing bank deposits, receipts, invoices, payroll preparation and payment reconciliation
Prepare and edit written materials, IE: letters, meeting minutes, memos and other documents
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
22
22
years of professional experience
Work History
Receptionist
Owasco RV Centre
12.2018 - Current
Answer telephone and transfer to proper departments
Greet and direct customers
Receive and Process customers deposits and pre-authorizations
Input all incoming stock information into SERTI operating system
Order all office supplies
Order fuel and maintain fuel count
Receive Stock as it arrives to dealership
Assist sales team with customer deliveries
Filing service orders
Update key sheets
Bin new key inventory
Daily Balance and closing POS system.
Church Secretary
Enniskillen-Tyrone United Church
04.2018 - Current
Prepare weekly service bulletin for printing and distribution
Correspond with minister and choir director for related material.
Office Administrator / Health & Safety Co-ordinator
Big Brothers and Sisters of Clarington
10.2006 - 11.2010
Answered main phone line, transferred calls to appropriate staff and greets visitors
Managed flow of daily mail, both incoming and outgoing
Coordinated office supply inventory, ordering for all staff, and assuring supplies are orderly and accessible
Assured that all shared office equipment (copier/fax, phone and voice mail system, postage equipment) is in good working order
Researched and assisted in writing grant proposals and developed press releases
Wrote and distributed correspondence letters to potential donors inviting them to take part in sponsorship
Maintained accurate database of clients, volunteers and donors
Handled all banking and invoicing tasks, tracked expenses for budgeting purposes
Handled filing, created packages for donors, and requested certificates for volunteer awards.
Office Administrator
Clarington Recreational Hockey League
04.2002 - 09.2024
Answered phones, took messages, routed calls, greeted customers, answered questions, replied to emails and maintained files and databases
Scheduled and booked meetings, conducted reminder follow-ups