Lori Stender
Oshawa,ON
Summary
Experienced with patient care and dental procedure support, ensuring smooth clinic operations. Utilizes effective sterilization and infection control practices for safe environment. Knowledge of dental software and radiography, enhancing patient care quality and clinic efficiency.
Overview
35
35
years of professional experience
Work History
Business Treasurer
Cullen Heating Incorporated
09.2019 - Current
- Responsible for our family business financial overview
- Reconciled monthly statements, invoices and expense accounts, keeping records accurate, and current.
- Implemented strategies to improve organizational financial performance.
- Advised management regarding significant expenditures to keep operations in line with budget limitations.
Certified Dental Assistant/Receptionist
Unifor Dental Centre
11.2015 - Current
- Responsible for greeting and dismissing patients, booking appointments, processing insurance claims, sending estimates, and filling the schedules.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
- Utilized advanced dental equipment proficiently, including intraoral cameras and digital radiography tools, to support comprehensive patient assessments.
- Promoted a positive environment for patients and staff through effective communication and teamwork.
- Prepared treatment rooms efficiently, adhering to strict sanitation guidelines to ensure patient safety.
Certified Level 2 Dental Assistant/Certified Dental Assistant/Treatment Coordinator
Dr. Peter Zakarow
05.1990 - 04.2012
- Responsible for billing insurance claims, sending estimates, explaining various procedures and costs to patients, and booking appointments
- Aided in the creation of custom dental appliances such as mouthguards or retainers by taking precise impressions of patients'' teeth.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Processed dental x-rays
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Education
Certification - Certified Dental Assistant Level 2 Program
Western University
London, ON01-1996
Diploma - Certified Dental Assistant Level 1 Program
Durham College
Oshawa, ON05-1990
Skills
- Account Reconciliation
- Budgeting Expertise
- Abel Dent, Paradigm, and Tracker Software Experience
- Team Oriented
- Excellent Organizational Skills
- Well Developed Interpersonal Skills
- Skilled In Problem Solving
- Experienced In A Busy Dental Enviroment
Affiliations
- Thirty-four year member of the O.D.A.A. Association
Timeline
Business Treasurer
Cullen Heating Incorporated
09.2019 - Current
Certified Dental Assistant/Receptionist
Unifor Dental Centre
11.2015 - Current
Certified Level 2 Dental Assistant/Certified Dental Assistant/Treatment Coordinator
Dr. Peter Zakarow
05.1990 - 04.2012
Certification - Certified Dental Assistant Level 2 Program
Western University
Diploma - Certified Dental Assistant Level 1 Program
Durham College
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