Lori Ramirez

• Manage medical records requests, including subpoenas and legal documentation, ensuring HIPAA-compliant release of information

• Coordinate with internal departments to ensure timely and accurate records fulfillment

• Oversee compliance processes related to patient documentation and record handling

• Serve as EPIC provider trainer, supporting accurate clinical documentation and workflow efficiency

• Act as primary resource for staff guidance on patient complaints and compliance issues

• Lead resolution of complex patient complaints involving documentation and records concerns

• Developed new procedures for more efficient operations.

• Documented patient encounters in EPIC with accuracy and attention to legal and clinical standards

• Trained new staff on documentation protocols and system workflows

• Trained new medical scribes on documentation procedures and protocols.
• Reviewed scribe-generated documentation for accuracy and completeness.
• Collaborated with healthcare providers to enhance scribe performance and efficiency.

• Reviewed legal documents to ensure compliance with federal regulations
• Maintained case files and organized documentation for easy retrieval and reference
• Prepared and processed legal documentation for federal claims
• Ensured compliance with confidentiality and regulatory standards
• Drafted correspondence related to compliance inquiries and investigations.