Summary
Overview
Work History
Education
Skills
Timeline
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Lori-lynn Sales

Cold Lake,CA-AB

Summary

Customer-focused professional with successful [Number]-year career in [Industry] sector. Dynamic successful applying [Skill] and [Skill] in busy business environment.

Overview

18
18
years of professional experience

Work History

Assistant Manager

Walmart
02.2017 - Current
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Kitchen Supervisor

Boston Pizza Restaurant
01.2013 - 01.2017
  • Trained new team members on kitchen procedures, safety protocols, and company standards.
  • Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
  • Promoted a positive work environment by fostering open communication and resolving conflicts in a timely manner.
  • Collaborated with front-of-house staff to ensure seamless guest experiences from order placement to meal delivery.

Cab Driver

Base Cabs
06.2006 - 12.2013
  • Enhanced customer satisfaction by providing timely and efficient transportation services.
  • Maintained a clean and comfortable vehicle for passengers, ensuring a pleasant riding experience.
  • Navigated various routes with accuracy, using GPS and local knowledge to avoid traffic congestion.
  • Assisted passengers with luggage and other personal items, demonstrating exceptional customer service skills.
  • Managed trip logs to track mileage, fuel usage, and expenses for accurate record-keeping purposes.
  • Developed strong relationships with clients through consistent punctuality and professional demeanor.
  • Handled cash transactions accurately, providing change when necessary for smooth payment processing.
  • Safely transported customers with special needs, utilizing adaptive equipment when necessary to accommodate their requirements.
  • Increased repeat business through exceptional interpersonal skills and attentiveness to customer preferences.

Education

High School Diploma -

Grand Centre High School
Cold Lake, AB
06.1997

Skills

  • Recruiting and Interviewing
  • Employee Scheduling
  • Employee Performance Evaluations
  • Business Administration
  • Staff Supervision
  • Retail Operations
  • Performance Reviewing
  • Sales Growth
  • Staff Development
  • Customer Relations
  • Promotional Planning
  • Staff Management
  • Money Handling
  • Sales Strategies
  • Retail Operations Management
  • Policy enforcement
  • Quality control
  • Sales expertise
  • Conflict resolution
  • Client relationship management
  • Time management
  • Creative thinking
  • Goal setting

Timeline

Assistant Manager

Walmart
02.2017 - Current

Kitchen Supervisor

Boston Pizza Restaurant
01.2013 - 01.2017

Cab Driver

Base Cabs
06.2006 - 12.2013

High School Diploma -

Grand Centre High School

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Lori-lynn Sales