Lauren Dominguez
Visalia
Summary
Flexible hard worker ready to learn and contribute to team success. Well-versed in policies, procedures and standards. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
14
14
years of professional experience
Work History
Patient Access Representative
Externship
Visalia
03.2024 - 04.2024
- Obtained necessary signatures for privacy laws and consent for treatment.
- Collaborated with clinical and administrative staff to meet patient needs.
- Monitored waiting areas to ensure a comfortable and safe environment for patients and visitors.
- Instructed patients on policies and required actions for different types of appointments and procedures.
- Prepared daily reports on registration activities, highlighting areas for improvement.
- Maintained confidentiality of patient information in compliance with HIPAA regulations.
- Assisted with scheduling outpatient appointments.
- Assisted with preparing daily cash reports for accounting department.
Office Administration Coordinator
Community Chiropractic
Visalia
04.2015 - 01.2016
- Composed and edited complex and sensitive correspondence, reports and documents.
- Oversaw travel arrangements for staff, including flight bookings, accommodations, and itineraries, optimizing budget and preferences.
- Developed successful filing system to increase ability to retain and recover documents, reports and records.
- Greeted visitors and provided them with information or assistance as necessary.
- Organized and maintained office filing systems, including electronic records.
- Processed invoices for payment on a weekly basis.
- Maintained office supplies by checking inventory and ordering items.
- Handled sensitive information with discretion, maintaining confidentiality and compliance with relevant laws and policies.
- Made copies, sent faxes and handled all incoming and outgoing correspondence.
- Answered phones in a professional manner and directed calls to appropriate personnel.
Cashier Team Lead
Wendy's
Visalia
08.2010 - 07.2011
- Developed strong working relationships with team members to foster collaboration.
- Monitored cashier performance, providing feedback as needed.
- Analyzed sales data to identify trends and adjust strategies accordingly.
Education
Graduate Certificate - Medical Office Administration
San Joaquin Valley College
Visalia, CA04-2024
Certification - Medical Billing And Coding
Kaplan College
Online12-2011
Skills
- Patient registration
- HIPAA compliance
- Appointment scheduling
- Data analysis
- Office administration
- Customer service
Timeline
Patient Access Representative
Externship
03.2024 - 04.2024
Office Administration Coordinator
Community Chiropractic
04.2015 - 01.2016
Cashier Team Lead
Wendy's
08.2010 - 07.2011
Graduate Certificate - Medical Office Administration
San Joaquin Valley College
Certification - Medical Billing And Coding
Kaplan College
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