Lorraine Lefebvre
Sainte Martine,Canada
Summary
Efficient Dispatcher with substantial experience in managing fleet and personnel operations. Proven track record of effectively coordinating staff and resources for seamless communication. Strong problem-solving skills and commitment to promptly resolving issues.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Distpacher
Self employed
01.2014 - Current
- Collaborating with Owner Operators & various transport companies I have been with, I oversaw all the aspects of obtaining and booking loads for them, including all billing and accounts receivable
- On contract at transport companies, I managed outbound and inbound dispatch especially temperature-controlled merchandise
- I am readily available 7 days a week 24/24(References on demand)
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Terminal Manager
Shulterm warehouse
07.2000 - 01.2014
- Supervising of four people and warehouse staff
- Direct Interaction with all drivers internal and external
- Handling of ocean import deconsolidation containers
- Preparing of ocean manifests for Third party customers including submission of papers to customs
- All inbound & outbound freight for Toronto
- All export consolidations (bonded paperwork & load plans)
- Customer service & all related Issues
- Determined the most cost-effective procedures and routes for shipments
- Translated business needs and priorities into actionable coordination strategies
- Gathered, logged, and checked all shipping data
- Minimized damage and repair costs through careful management and preventative maintenance
- Reviewed and analyzed data from companies in non-competing industries to amass strategic insight
- E-mailed suppliers, carriers, and customers with shipping update
Export Department
Northam food trading
04.1997 - 06.2000
- Export containers for frozen poultry from Canada destined overseas
- All rate negotiations for the company & their divisions
- Organization of all transport involved for the smooth movement of the frozen goods from Canada or U.S.A
- Domestic movement of the goods
- Train movements to & from rail in U.S.A
- Customer service
Education
High School Diploma -
Lester B Pearson
Montreal North01.1988
Skills
- Transportation load management
- Proficient in managing multiple tasks
- Proactive problem-solving
- Customs regulations knowledge
- Exceptional troubleshooter
- Critical thinking
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Certification
- CIFFA COURSE
- HAZARDOUS MATERIAL COURSE CERTIFICATION, 06/01/13
References
References available upon request.
Timeline
Distpacher
Self employed
01.2014 - Current
Terminal Manager
Shulterm warehouse
07.2000 - 01.2014
Export Department
Northam food trading
04.1997 - 06.2000
High School Diploma -
Lester B Pearson
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