Lori Isbister
Hope,BC
Summary
Dynamic professional seeking a full-time role that offers challenging opportunities while leveraging strong interpersonal skills, effective time management, and problem-solving expertise. A dedicated team contributor with exceptional organizational capabilities, adept at prioritizing tasks and consistently meeting deadlines. Known for a detail-oriented approach and outstanding communication and project management skills, successfully managing multiple priorities in fast-paced environments. Recognized for a proactive mindset in identifying and addressing issues, with a commitment to optimizing processes and supporting team objectives.
Overview
28
28
years of professional experience
Work History
Front Counter Sales
Fortin’s Supply Hope
01.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Answer phones, process order requests or direct to appropriate person
- Customer service prioritized
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Receiving shipments-confirming accuracy and matching up with customer orders
- Receiving inventory into stock
- Warehousing -organizing and tidying the warehouse and stock areas
- Core returns, product returns and product lifts ensuring accuracy, proper documentation is completed as well making sure they are performed regularly.
- Customer service -parts look up, order fulfillment and ordering both automotive parts and industrial supplies
- Forklift experience
- Service writing for small engine repairs
- Merchandising
- Parts delivery
- Inventory management
Inventory clerk
Canyon Cable
01.2010 - 01.2022
- Utilized inventory management software to track product movements and maintain records.
- Managed returns and exchanges smoothly, minimizing disruptions to inventory flow and ensuring customer satisfaction.
- Performed data entry and completed proper paperwork.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Received stock into inventory
- Returns
- Product ordering
- Parts delivery
- Inventory management
Dispatcher
Nestle Waters
01.2004 - 01.2009
- Coordinated daily dispatch operations to ensure timely delivery of products.
- Managed communication between drivers and warehouses to optimize routing efficiency.
- Collaborated with cross-functional teams to enhance overall supply chain effectiveness.
- Assigned loads to carrier and schedule dock appointments
- Deployed carriers to pick up loads when product was in production to reduce warehousing product
- Managed raw materials
- Forklift- loaded trucks with product and prepared and loaded raw material shipments
- Dock support- traced inventory movements to correct discrepancies and errors
- Inventory management
Owner/operator
Flower Patch
01.1998 - 01.2003
- Owned and operated a busy flower shop
- Developed and implemented efficient inventory management processes to optimize stock levels.
- Coordinated daily operations to ensure seamless workflow across all departments.
- Established strong vendor relationships, negotiating favorable terms for supplies and services.
- Implemented quality control measures to maintain high standards in product presentation and freshness.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Contributed positively to the local community through involvement in various events or charitable organizations.
Education
Certificate - Horticulture
University College of The Fraser Valley
Chilliwack BC01-1993
High School Diploma -
Hope Secondary School
Chilliwack, BC06-1989
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Proficient in handling multiple priorities
- Proficient in computer applications
- Client satisfaction focus
- Strong verbal and written communication
- Strong organizational abilities
- Proficient in problem resolution
- Time management skills
- Detail-oriented approach
- Dependable and responsible
- Basic first aid certification
- Safety committee participant
- Class 5 vehicle
- Experienced in safe forklift use
Timeline
Front Counter Sales
Fortin’s Supply Hope
01.2022 - Current
Inventory clerk
Canyon Cable
01.2010 - 01.2022
Dispatcher
Nestle Waters
01.2004 - 01.2009
Owner/operator
Flower Patch
01.1998 - 01.2003
Certificate - Horticulture
University College of The Fraser Valley
High School Diploma -
Hope Secondary School