Lori Huskinson
Greater Sudbury,ON
Summary
Dynamic Office Manager with proven expertise at Azilda Family Foot Care, excelling in customer service and organizational skills. Enhanced clinic efficiency through effective scheduling and inventory control, while maintaining confidentiality and fostering team collaboration. Successfully managed payroll for six employees, ensuring accurate financial tracking and seamless operations.
Overview
20
20
years of professional experience
Work History
Office Manager
Azilda Family Foot Care
09.2005 - Current
- Coordinated daily office operations to ensure efficient workflow and support staff needs.
- Managed scheduling for patient appointments, optimizing clinic efficiency and reducing wait times.
- Oversaw inventory management, ensuring adequate supply levels to meet operational demands.
- Trained new staff on administrative processes, fostering a collaborative team environment.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Led the recruitment process, conducting interviews, and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Completed biweekly payroll for six employees.
- Managed vendor relationships
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Treated patients with MedX Photodynamic Laser Therapy while monitoring their progress and making any necessary treatment plan adjustments.
- Fit and dispense custom-made orthotics, ensuring proper patient education.
- Fit, ordered, and dispensed orthopedic footwear to patients.
- Handled orthotic modifications, meeting with patients and troubleshooting their symptoms to make necessary adjustments to their custom devices.
Education
Advanced Diploma - Respiratory Therapy Program
Canadore College of Applied Arts And Technology
North Bay04-2005
Diploma - Pre-Health
Cambrian College of Applied Arts And Technology
Greater Sudbury05-2002
High School Diploma -
Levack District High School
Levack, ON06-2001
Skills
- Customer service
- Office management
- Billing
- Scheduling and calendar management
- Payroll processing
- Bookkeeping
- Account reconciliation
- Credit and collections
- Mail handling
- Inventory control
- Financial tracking
- Banking operations
- Time management
- Multitasking and organization
- Problem-solving abilities
- Reliability
Timeline
Office Manager
Azilda Family Foot Care
09.2005 - Current
Advanced Diploma - Respiratory Therapy Program
Canadore College of Applied Arts And Technology
Diploma - Pre-Health
Cambrian College of Applied Arts And Technology
High School Diploma -
Levack District High School