Lori Friesen
Tisdale,SK
Summary
Versatile and dynamic professional with a proven track record in the hospitality industry. Excelled in roles requiring exceptional guest relations and time management skills. Demonstrated ability to enhance customer experiences while maintaining high standards of cleanliness and organization. Adept at problem-solving and known for a creative and friendly approach, consistently achieving positive outcomes in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Front Desk Supervisor/Housekeeping
Cumberland Villas
09.2024 - Current
- Provided exceptional customer service,
- serve residents
- clean and organize
- complete daily tasks such as floor checks, temp checks
- Changing Bedding and linen.
- Setting up activities
Server
Smittys
04.2024 - 02.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cleaning, Dishes, Cashout, Expo duties such as garnish plates
Cook/Customer Service Representative
Beach Shack
06.2023 - 09.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations
- during opening and closing to maximize productivity.
- Ran till, did ice cream, receiving orders
Cook/Customer Service Manager
Town of Tisdale
09.2014 - 01.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Caterings, cashout, ordering/receiving,inventory,Ran Till
- Developed and maintained clean and organized kitchen workspace, setting standard for team.
- Manager for last 1 1/2 years.
Education
High School Diploma -
TMSS
Tisdale, SK06-2007
Skills
- Time management
- Guest relations
- Problem-solving skills
- Organized, Efficient, Reliable
- Fun,Friendly, and Creative
- Love to learn new things
- Committed and Confident
Certification
Food Safe
Serve it Right
Timeline
Front Desk Supervisor/Housekeeping
Cumberland Villas
09.2024 - Current
Server
Smittys
04.2024 - 02.2025
Cook/Customer Service Representative
Beach Shack
06.2023 - 09.2023
Cook/Customer Service Manager
Town of Tisdale
09.2014 - 01.2022
Food Safe
Serve it Right
High School Diploma -
TMSS
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