LORI DI CIOCCO
Windsor
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
47
47
years of professional experience
Work History
Assistant Coordinator
Hospice Lottery Booth
05.2022 - Current
- I work part-time selling and redeeming tickets for customers
- I also do the daily reconciliations in the computer and input data as it pertains to our ticket sales and cash counts.
- Contributed to process improvement initiatives within the department by identifying areas for optimization and proposing solutions accordingly.
Assistant Store Manager
Metro
07.2009 - 12.2016
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
Bookkeeper/Head Cashier
A&P/Metro
05.1977 - 05.2009
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Reconciled and corrected issues with financial records.
- Maintained high levels of data confidentiality, adhering to strict security protocols and guidelines.
Education
High School Diploma -
Walkerville Collegate
Windsor, ON06.1978
Skills
- Data Entry
- Administrative experience
- Understanding of office operations
- Proficient in Microsoft Office
- Customer Service
- Recordkeeping proficiency
Timeline
Assistant Coordinator
Hospice Lottery Booth
05.2022 - Current
Assistant Store Manager
Metro
07.2009 - 12.2016
Bookkeeper/Head Cashier
A&P/Metro
05.1977 - 05.2009
High School Diploma -
Walkerville Collegate
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