LORI DHARSAN
Terra Cotta,ON
Summary
Driven and strategical Human Resources Professional with over 16 years' experience executing HR strategy for organizations. Exceptional leadership capabilities provide cross-functional implementation of programs and policies. Strong communication skills and interpersonal skills build positive relationships with external clients and among internal team members at all levels. Experience in small to mid-sized companies and building HR from the ground up. Accomplished Director of Human Resources with more than Number years developing managers and supervisors through extensive training processes. Excellent knowledge of policy development and enforcement to protect and support both employers and employees. Dedicated and personable with extensive training in conflict-resolution techniques and positive work culture development.
Overview
32
32
years of professional experience
Work History
Human Resources Director
EPRA
04.2023 - Current
- Provided HR related advice and coaching to business leaders of all levels on matters related to HR policy or practices, workforce planning, talent management, employee relations, compensation, structures and organizational effectiveness and employee engagement
- Provide overall day to day leadership and direction as need
- Identified people related issues/themes across the organization and addressed these through recommendations and mitigation strategies
- Established and interpreted human resources core processes including performance management, staffing, and succession planning
- Monitored and ensured organizational compliance with employment laws and regulations
- Recommended best practices and reviewed/modified policies/practices to maintain compliance
- Maintained knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law
- Communicated changes in policy, practices, and resources to upper management
- Discovered innovative ways to attract top talent, including a company emergency succession plan, while ensuring the plan is properly in place when unforeseen staffing issues arise
- All HR administration.
HR Consultant
EitchR Consulting
12.2023 - 04.2024
Director, Human Resources
Sensors & Software Inc.
01.2019 - 10.2022
- Provided exceptional coaching to leadership and employees across the organization through training, guidance, support and feedback, enabling over 65 employees to develop professionally to achieve their goals
- Executed organizational development strategy, direction, advice, and counsel to the leadership team of 12 as required for SSI and RadioDetection
- Anticipated organizational challenges and prevented issues from affecting company productivity and employee satisfaction by fostering employee advocacy
- Established and interpreted human resources core processes including performance management, staffing, and succession planning
- Monitored and ensured organizational compliance with employment laws and regulations
- Recommended best practices and reviewed/modified policies/practices to maintain compliance
- Maintained knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law
- Communicated changes in policy, practices, and resources to upper management
- Discovered innovative ways to attract top talent, including a company emergency succession plan, while ensuring the plan is properly in place when unforeseen staffing issues arise
- Oversee talent acquisition, finding innovative ways to attract top talent, while also implementing emergency succession plan, to ensure effective and efficient sourcing and selection of the right candidates
- Navigated the acquisition with RadioDetection along with added responsibilities
- Oversaw and handled all HR functions, programs, and practices
- Ensured proper onboarding for all new hires
- Assisted with annual performance review processes
- Facilitated the resolution of complex employment matters
- Employed strong interpersonal and team-building skills.
Human Resources Manager
EitchR Consulting
06.2017 - 12.2018
- Drove a 20% reduction in medical insurance premiums through negotiations with a broker, and created an improved benefits plan, boosting employee morale, and increasing retention
- Eliminated recruiter costs by handling recruitment in-house, leading candidate search through onboarding as well as compensation research and planning to acquire top talent
- Oversaw and directed all HR functions, programs, and practices
- Ensured proper onboarding for all new hires
- Spearheaded annual performance review processes
- Worked to effectively resolve complex employment matters
- Demonstrated consistent use of strong interpersonal and team-building skills.
Human Resources Manager
Gryphtech
08.2014 - 04.2017
- Doubled the number of employees within 1 year, enabling rapid company growth by building an organizational leadership role as the company’s first HR Manager
- Delivered unprecedented employee satisfaction by creating and launching recognition programs, and a performance review process
- Facilitated satisfaction through an employee satisfaction survey with a follow-up action plan
- Implemented and trained personnel on a new Human Resources Information, Absence Management, and Payroll System, and rewrote a new online annual performance review
- Created a new performance management plan and co-authored an employee handbook
- Oversaw and handled all HR functions, programs, and practices.
Human Resources Manager
E Cargo
01.2007 - 04.2014
- Revised a company-wide benefit plan that included implementing change management strategies to transition employees as well as updating benefits administration processes
- Established positive employee relations by leading off-boarding, including conducting interviews, preparing authorization letters, and liaising with managers to facilitate terminations
- Organized all HR functions, programs, and practices in a unionized environment
- Ensured proper onboarding for all new hires
- Orchestrated the annual performance review processes
- Championed initiatives to effectively manage the resolution of complex employment matters
- Oversaw and handled all HR functions, programs, and practices.
Payroll & Benefits Specialist
Atlas
08.2002 - 12.2006
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
Office Manager
City of Winnipeg
04.1992 - 03.2002
- Maintained computer and physical filing systems.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed office operations while scheduling appointments for department managers.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
Education
Business Administration Diploma -
Success College
Winnipeg, MBBachelor Of Arts , Business Administration - Administrative Business Management
University of Winnipeg
Winnipeg, MB04.1997
Skills
- ADP
- Ceridian
- Microsoft Office
- NetSuite
- Google Docs
- HR Policies Implementation
- Onboarding process
- Compensation and benefits
- Payroll Management
- Recruitment Strategies
- Employee Relations
- Human Resources Operations
- Training development
- Recruitment and hiring
- Human Resources
- Training programs
- Career Pathing
- Benefits Administration
- Leadership Development
- Workforce Planning
- HR analytics
- Compliance
- Exit Interviews
- Personnel Recruitment
- Organizational Development
- Succession Planning
- Internal Communications
- Company organization
- Talent Acquisition
- Team guidance
- New Employee Training
- Mentoring Programs
- Performance Appraisals
- Personnel files
- Recruitment strategy
- Workforce improvements
- Proficient in Software
- Retention Strategies
- Diversity and Inclusion
- Investigative oversight
- Flexible work arrangements
- Legal Compliance
- Policy Implementation
- Human Resources Management
- Strategic Planning
Languages
English
Native or Bilingual
Personal Development
- Humber College, Additional HR Courses
- University of Minnesota, HR Certificate
- Spark Training & Coaching Association, Leadership Development Program
- TRIEC Mentoring Partnership, Mentorship program
Timeline
HR Consultant
EitchR Consulting
12.2023 - 04.2024
Human Resources Director
EPRA
04.2023 - Current
Director, Human Resources
Sensors & Software Inc.
01.2019 - 10.2022
Human Resources Manager
EitchR Consulting
06.2017 - 12.2018
Human Resources Manager
Gryphtech
08.2014 - 04.2017
Human Resources Manager
E Cargo
01.2007 - 04.2014
Payroll & Benefits Specialist
Atlas
08.2002 - 12.2006
Office Manager
City of Winnipeg
04.1992 - 03.2002
Business Administration Diploma -
Success College
Bachelor Of Arts , Business Administration - Administrative Business Management
University of Winnipeg
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