LORI DENNEHY
Maskwacis
Summary
Seeking a challenging experience where I can apply my skills and experience in a new role. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Human Services Manager
Montana First Nation
- Oversee all of the Human Services including (but not limited to) Income Support, ASETS, Membership, Elders dept, Food Bank
- Create operational budgets for each respective department
- Capacity building for staff (training new staff case management)
- Working with social agencies such as RCMP, Ambulance, Schools, Counselling services, etc
- To help clients become independent
- Facilitate team meetings
- Case management, working with clients one on one to develop case plans best suited for client
- Work with funding agencies to ensure each department was receiving accurate and fair service delivery funding
- Research areas of beneficial funding for the Nation and it’s members
- Advocate for clients, in all areas of socio-economic need
- Perform staff evaluations
- Understand and implement employee policy manuals.
Income Support Manager
Samson Socio Economic Development
01.2013 - 11.2020
- Administer Indigenous Services Canada Alberta Regional Income Support Policy Manual
- Administer Samson Cree Nation Employment Policy Manual
- Create Yearly Operational Service Delivery Budgets
- Provide support, advocacy and information to staff and clients
- Work co-operatively with Samson Cree Nation Leadership and Management to ensure program delivery is cohesive with other Nation programs
- Prepare Quarterly Data Collection Instruments (DCI) for financial reimbursement for Program Delivery
- Create and Implement Performance Evaluation Sheets for Staff
- Present Program Information via PowerPoint to Staff and Leadership
- Train newly hired Income Support Caseworkers
- Work collectively with Child and Family Services, RCMP, Maskwacis Ambulance Authority, Mental Health, Samson Workforce Training and Development to aid and assist clients to develop case plans for wellness
- Provide reports to Senior Manager and Leadership in a timely manner
- Develop and execute Strategic Planning Sessions for the Income Support Committee Members and Income Support Staff
- Coached employees through day-to-day work and complex problems.
- Provide debriefing for staff and clients.
- Assessed personnel performance and implemented incentives and team-building events to boost morale.
Board Member
Maskwacis Employment Centre
06.2013 - 07.2020
- Responsible for carrying out Board of Directors roles, responsibilities and duties
- Assuring that the work plan and deliverables for the Maskwacis Employment Centre (MEC) are accountable and in alignment with the MEC’s Mission and Vision Statement
- Provide information to Samson Cree Nation Leadership regarding programming offered at the Maskwacis Employment Centre
- Distributing posters and informing the community of employment and training opportunities
- Reviewing and assisting with operational budgets.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Practicum Supervisor
Samson Socio Economic Development
07.2013 - 06.2020
- Oversee practicum student's learning, ensuring that practicum student obtains the necessary skills and knowledge to perform as a case manager
- Teach practicum student AANDC policy manual and implementation
- Grade practicum students overall performance during practicum.
Practicum Student (Mental Health)
Maskwachees Counselling Services
01.2010 - 07.2019
- Maintained confidentiality of records relating to clients' treatment
- Collected information about clients through intake and observation
- Referred clients or family members to community resources or to specialists within the community as necessary
- Co-facilitated workshops such as Grief Recovery, Traditional Parenting, Anger Management, Women's' Support Groups and AADAC meetings as directed by office manager.
Income Support Worker
Samson Socio-Economic Development
11.2011 - 04.2013
- Administered the income support program and ensured that policies were adhered to
- Maintained a full client case load and performed all duties relevant to each caseload; maintaining and updating files, home visits, accurate case notes etc
- Completed intake forms to ensure potential clients were eligible for income support assistance
- Provided support, advocacy and information to clients
- Enabled service users to achieve independence as fast as possible in all areas by providing information, opportunity, training, counselling and support
- Calculated eligibility amounts for clients who applied for and received financial assistance.
Dispatcher
Samson Peacekeepers
12.1999 - 01.2008
- To ensure safety of the Samson Cree Nation band members
- Ensured the guards were safe at all times via radio communication
- Answered all phone calls and complaints in a professional and courteous manner
- Logged all reports into dispatch logs and computer data base
- Filed incident reports in chronological order
- Filed dispatch logs and reports into filing system
- Referred outside agencies to assist Peacekeepers as needed
- Worked cooperatively with the RCMP, Ambulance Authority, Maskwachees Fire Dept
- And other organizations as required.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Education
Bachelor of Social Work - Social Work
University of Calgary
Calgary, AB09.2015
Social Work Diploma With Honours -
Maskwachees Cultural College
Maskwacis, AB09.2011
Skills
- Policy Implementation
- Workforce Management
- Expense Tracking
- Business Administration
Certification
- Management Essentials- Aboriginal Financial Officers of Alberta (AFOA), Enoch, AB, 2019-03-01
- Meetings, Agendas & Minutes, Calgary, AB, 2019-10-01
- Mental Health First Aid First Nations, Wetaskiwin, AB, 2019-09-01
- S.R.I MS Excel Essentials Training Level 1, Maskwacis, AB, 2015-11-01
- Managing People for First Time Supervisors, Edmonton, AB, 2015-07-01
- Dealing with Workplace Conflict, Edmonton, AB, 2015-07-01
- Enhancing Employee Performance, Edmonton, AB, 2015-07-01
- Leadership and Management - The Essential Foundations, Edmonton, AB, 2012-04-01
- First Step Project-Personal/Professional Development Workshop, Maskwacis, AB, 2011-06-01
- Traditional Parenting Workshop, Maskwacis, AB, 2010-05-01
- Honouring-Self, Nurturing-Self Workshop, Maskwacis, AB, 2010-04-01
- Grief, Loss, & Healing Workshop, Maskwacis, AB, 2010-02-01
- Basic Intermediate and Advanced Computers, Maskwacis, AB, 2009-07-01
- 24 Hour Basic Emergency Communications Certificate, Maskwacis, AB, 2004-12-01
Qualificationhighlights
- Able to work independently as well as in a team environment
- Punctual, reliable and trustworthy
- Excellent communications and grammar
- Friendly, confident and outgoing
- Excellent dictation skills
- Analytical
- Possess good filing skills
- Excellent public relation skills
- Microsoft Word Proficient
- Ability to work well under pressure
- Video Conferencing Proficient (Zoom)
- Valid Alberta Class 5 Drivers License and Own Transportation with liability insurance
- Ability to work in a high stress environment
References
- Vickie Hvamb RN, Health Manager, Montana Integrated Services Dept., 403-704-9241
- Shawna Kutt, Community Engagement Coordinator, Cold Lake First Nation FCSS, 780-201-9321
- Philip Dua, Assessment Officer/Assistant Manager, Montana Integrated Services Dept., 780-678-7747, philipdua@montanafirstnation.com
Languages
English
Professional Working
Timeline
Practicum Supervisor
Samson Socio Economic Development
07.2013 - 06.2020
Board Member
Maskwacis Employment Centre
06.2013 - 07.2020
Income Support Manager
Samson Socio Economic Development
01.2013 - 11.2020
Income Support Worker
Samson Socio-Economic Development
11.2011 - 04.2013
Practicum Student (Mental Health)
Maskwachees Counselling Services
01.2010 - 07.2019
Dispatcher
Samson Peacekeepers
12.1999 - 01.2008
Human Services Manager
Montana First Nation
Bachelor of Social Work - Social Work
University of Calgary
Social Work Diploma With Honours -
Maskwachees Cultural College
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