Lori Dearwester
Grass Valley,CA
Summary
Dynamic and motivated professional with a proven record of generating and building relationships, managing projects from concept to completion, and coaching individuals to success. Skilled in building cross-functional teams and demonstrating exceptional communication skills. Excels at making critical decisions during challenges. A hands-on senior executive, known for a strategic and focused approach. Strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals.
Overview
12
12
years of professional experience
Work History
CHIEF OPERATING OFFICER
Goodwill Industries Sacramento Valley & N. Nevada
08.2012 - Current
- Oversee day-to-day operations of a multi-disciplinary non-profit organization, ensuring alignment with the organization's mission.
- Management of Asset Protection, Safety, Donation Collection, Facilities, Maintenance, Transportation, Logistics, Retail, Ecommerce and Outlet Operations
- Coordinate activities across divisions to foster collaboration and resolve operational bottlenecks.
- Develop cross-departmental communication frameworks to streamline workflows, improve decision-making, and reduce redundancies.
- Drive strategic planning efforts to enhance organizational profitability while prioritizing Goodwill's mission and values.
- Utilize data analytics to track store performance, and make data-driven decisions for retail and donation operations.
- Develop procedures, manuals, and training programs to improve performance and increase employee efficiency.
- Assists in ensuring organizational compliance with the Commission on Accreditation of Rehabilitation Facilities (CARF) standards.
- Partner with staff to develop and manage the strategic and tactical plans, operational calendars and budgets to improve balanced scorecard results
- Monitored key business risks and established risk management procedures.
- Developed and managed annual budgets for assigned departments, ensuring alignment with organizational goals.
- Foster community partnerships
VICE PRESIDENT, ADMINISTRATION
Goodwill Industries Sacramento Valley & N. Nevada
08.2018 - 09.2019
- Developed assigned department annual budgets
- Accurately forecasted departmental and organizational revenues, and managed all activities to budget
- Developed operations systems and training to ensure knowledge transfer
- Developed a set of Key Performance Indicators that reflected the organization's goals in order to monitor and manage day to day operations of the organization
- Interacted regularly with executive team and individual department heads to ensure the organization's operational priorities were aligned with overall organizational direction
- Directed implementation and execution of policies, procedures, practices and system functions throughout the organization to ensure maximum efficiency
- Reacted quickly to any negative deviations in KPIs and course-corrected appropriately
DIRECTOR, RISK MANAGEMENT
Goodwill Industries Sacramento Valley & N. Nevada
03.2016 - 08.2018
- Assisted in administering audit programs to evaluate financial controls, employee/program participant/customer safety, regulatory compliance and risk management
- Assisted in ensuring organizational compliance with the Commission on Accreditation of Rehabilitation Facilities (CARF) standards
- Managed and maintained records of Critical Incidents and reports to the Corporate Compliance Committee
- Responsible for driving a culture of safety and asset protection throughout the organization
- Provided oversight of the organization’s asset protection, hazardous waste and safety programs and activities; ensuring compliance with all applicable local, state and federal regulations
- Delivered tools and methodologies to achieve breakthrough performance results with a reduction in safety incidents and injuries
- Directed risk management procedures to identify vulnerabilities and implement proactive solutions to protect organizational assets and operations.
- Collaborated and partnered with all departments to highlight analytical best practices and business acumen
Education
Bachelor of Science - Supply Chain And Operations Management
Western Governors University
Salt Lake City, UT12-2025
Skills
- Strategic Planning
- Leadership Development
- Regulatory Compliance
- Safety
- Supply Chain Logistics
- Risk Mitigation
- Change Management
- Operational Development
- Budgeting
- Crisis Management
- Servant Leader
- Planning and execution
- Process improvement
- Change management
- Policy development
- Cross-functional teamwork
Timeline
VICE PRESIDENT, ADMINISTRATION
Goodwill Industries Sacramento Valley & N. Nevada
08.2018 - 09.2019
DIRECTOR, RISK MANAGEMENT
Goodwill Industries Sacramento Valley & N. Nevada
03.2016 - 08.2018
CHIEF OPERATING OFFICER
Goodwill Industries Sacramento Valley & N. Nevada
08.2012 - Current
Bachelor of Science - Supply Chain And Operations Management
Western Governors University