Enthusiastic and reliable professional taking pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Adaptable team player proven to be a fast learner. Focus and positive attitude in stressful situations and high-volume environments.
Work History
Server
Multiple Fine And Casual Dining Restaurants
Numerous years of experience in both front and back of house
Enhanced customer satisfaction by anticipating their needs and providing personalized service.
Upselling techniques and ability to memorize thorough knowledge of menu items, specials, and promotions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Maintained a clean and organized pantry, adhering to strict sanitation standards and regulations.
Contributed to overall team success by supporting other kitchen staff during busy periods or staff shortages. Spent months in the kitchen in pantry and rib stations.