Lori-Ann Syskakis
Spruce Grove,AB
Summary
Safety-conscious School Bus Driver with nine years in school bus transportation work and high regard for student safety. Transported large school district's students on daily routes and field trips and earned high safety ratings every year. Excellent driving and communications skills leading to outstanding results.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Federated Co-op LTD
03.2016 - Current
- Resolved product or service issues by accurately identifying customer complaints, investigating root causes, and providing effective solutions, resulting in high levels of customer satisfaction.
- Provided essential warehouse support, including conducting daily floor audits and claims investigations using cameras, WMS, OTM, Mocha, load diagrams and BOL.
- Conducted daily produce report reviews and approvals, effectively managed Maple Leaf shorts, overages and sell-offs.
- Ordered warehouse supplies and processed orders via phone and email.
- Pulled daily reports for the Cardlock.
- Train new team members and provided ongoing support.
Social Media Assistant
Picco Press
08.2023 - Current
- Maintained company's online social presence and created branded communications for social media campaigns.
- Identified opportunities and scheduled daily posts promoting company brand, events and special offers.
- Encouraged audience engagement and shared information about product launches and current promotions.
- Reported social media performances and engaged with digital communities to build positive regard for company.
- Increased customer engagement through social media.
- Maintained company's social media presence by posting messages, answering posts, and monitoring responses.
School Bus Driver
Rental Bus Lines
10.2007 - 02.2016
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Transported passengers safely along prescribed routes according to tight schedules.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Maintained Class 2 driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
Education
High School Diploma -
Spruce Grove Composite High School
Spruce Grove, AB06.1997
Skills
- Customer Relations
- Microsoft Excel
- Retail Sales Customer Service
- Critical Thinking
- Shipping and Receiving Understanding
- Administrative Support
- Typing Proficiency
- Computer Proficiency
- Order Processing
- Warehousing Functions
Certification
- WHMIS Training
- Class 2 License with air brakes
- WMS
- OTM
- Vista
- Excel
- Vigil Client
- Problem Solver
- Excellent Communication Skills
- Attention to Detail
References
- Kat Flannery, CEO Picco Press, 780-699-5232
- Stephanie Hawryluk, Supervisor, Co-op Federated, 403-554-0757
Timeline
Social Media Assistant
Picco Press
08.2023 - Current
Customer Service Representative
Federated Co-op LTD
03.2016 - Current
School Bus Driver
Rental Bus Lines
10.2007 - 02.2016
High School Diploma -
Spruce Grove Composite High School
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