Lorheen Angel Benitez
Mississauga,ON
Summary
Experienced dental assistant dedicated to patient care. Proficient in preparing patients for exams, assisting with chairside procedures, and educating on oral hygiene. Committed to delivering exceptional customer service.
Overview
3
3
years of professional experience
Work History
Dental Assistant
The Smile Collective Dental Clinic
Mississauga, Ontario
08.2022 - Current
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Took digital X-rays of teeth using radiographic equipment.
- Sterilized instruments according to established guidelines and protocols.
- Fabricated temporary crowns or bridges from impressions taken by the dentist.
- Instructed patients about postoperative instructions prescribed by their dentist.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Documented patient records with procedures performed and added notes taken to charts.
- Educated patients on proper oral hygiene techniques and habits.
- Conducted routine maintenance of equipment used in dentistry operations.
- Assisted orthodontist in clinical activities such as taking impressions, fitting bands, and placing arch wires.
Dental Receptionist
The Smile Collective Dental Clinic
Mississauga, Ontario
08.2022 - Current
- Greeted patients, provided them with necessary paperwork, and verified insurance information.
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
- Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
- Collected payments from patients in accordance with established policies and procedures.
- Managed front desk operations including scheduling appointments, collecting payments.
- Verified patient's eligibility for benefits under various insurance plans.
Cashier/Kitchen Staff Member
Chung chun
Mississauga, Ontario
08.2021 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Dental Assistant
Dentistry at Heartland
Mississauga, Ontario
05.2024 - 07.2024
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Took digital X-rays of teeth using radiographic equipment.
- Sterilized instruments according to established guidelines and protocols.
- Kept accurate records of dental treatments provided for each patient's visit.
Education
Advanced Diploma - Dental Hygiene
George Brown College
Toronto, None04-2025
Advanced Diploma -
The Canadian Academy of Dental Health
Mississauga, ON08-2022
High School Diploma -
St Joseph Secondary Highschool
Mississauga, ON07-2021
Skills
- Oral health education
- Dental office administration
- Patient schedule management
- Chair-side support
- Infection control proficiency
- Dental impressions
- IPAC certified
- HARP certified
Languages
English
Native/ Bilingual
tagalog
Native/ Bilingual
Timeline
Dental Assistant
Dentistry at Heartland
05.2024 - 07.2024
Dental Assistant
The Smile Collective Dental Clinic
08.2022 - Current
Dental Receptionist
The Smile Collective Dental Clinic
08.2022 - Current
Cashier/Kitchen Staff Member
Chung chun
08.2021 - Current
Advanced Diploma - Dental Hygiene
George Brown College
Advanced Diploma -
The Canadian Academy of Dental Health
High School Diploma -
St Joseph Secondary Highschool
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