Loretta Dietz
Owen Sound,ON
Summary
Motivated and enthusiastic individual seeking to broaden knowledge base and pursue a new career opportunity. Eager to acquire new skills and contribute to a dynamic work environment that fosters growth and professional development. Committed to delivering exceptional results, driven by a strong work ethic and a passion for continuous learning. Seeking a challenging role to leverage strengths and make a meaningful impact within an organization.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Representative
Lucky Dog Motor's
04.2021 - 01.2025
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
- Utilized social media platforms to engage with potential customers and build brand awareness.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing a vehicle.
- Promoted conversion of casual shoppers into customers through vehicle knowledge and step by step buying information to meet customer needs.
Bartender/server
Amici
09.2017 - 04.2021
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Engaged in small talk with patrons to build rapport and earn repeat business.
- Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
- Multitasked to meet customer, business operations and server needs with minimal errors or delays.
- Balanced daily registers and generated sales reports to support financial and administrative objectives.
Personal Support Worker
Ambrook
06.2015 - 08.2017
- Helped clients maintain daily living standards by assisting with personal hygiene needs.
- Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
- Ambulated individuals with safe and effective strategies around home, public and medical locations.
- Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
- Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
Program Facilitator
Military Family Resource Centre
09.2016 - 12.2016
- Participated in various external committees through orchestrating events.
- Coordinated through collective group cohesion in the annual program planning meetings to support office needs.
- Daily electronic system entry and software usage to assist with the flow and growth of the resource centre
- Developed and enhanced departmental and program learning objectives and instructional learning tools.
- Earned reputation for good attendance and hard work.
- Created agendas and communication materials for team meetings.
- Improved operations by working with team members and customers to find workable solutions.
Server/Customer Service Cashier
European Bakery
05.2012 - 07.2016
- Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
- Highly efficient in customer service skills with an emphasis on communication.
- Vast knowledge of products within the business.
- Able to thrive in a fast paced high volume environment.
- Continuous output of reliable, responsible and and passionate work ethic.
- Professional approach to daily requirements as well as mentoring new employees within the workplace.
Education
No Degree -
Police Foundations
Owen Sound, ONSome College (No Degree) - Personal Support Worker
Georgian College
Owen Sound, ON04-2001
Skills
- Product and service knowledge
- Customer relations
- Complex Problem-solving
- Time management
- Relationship building
- Interpersonal communication skills
Certification
- Possession & Aquisition License (Restricted & Non-Restricted) - 2019
- Smart Serve - 2001
- First Aid (Awaiting Refresher Course) - 2012/2016
Timeline
Sales Representative
Lucky Dog Motor's
04.2021 - 01.2025
Bartender/server
Amici
09.2017 - 04.2021
Program Facilitator
Military Family Resource Centre
09.2016 - 12.2016
Personal Support Worker
Ambrook
06.2015 - 08.2017
Server/Customer Service Cashier
European Bakery
05.2012 - 07.2016
- Possession & Aquisition License (Restricted & Non-Restricted) - 2019
- Smart Serve - 2001
- First Aid (Awaiting Refresher Course) - 2012/2016
No Degree -
Police Foundations
Some College (No Degree) - Personal Support Worker
Georgian College
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