Loretta Dietz
Owen Sound,ON
Summary
Motivated and enthusiastic individual seeking to broaden knowledge base and pursue a new career opportunity. Eager to acquire new skills and contribute to a dynamic work environment that fosters growth and professional development. Committed to delivering exceptional results, driven by a strong work ethic and a passion for continuous learning. Seeking a challenging role to leverage strengths and make a meaningful impact within an organization.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Representative
Lucky Dog Motor's
Owen Sound
04.2021 - 01.2025
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
- Utilized social media platforms to engage with potential customers and build brand awareness.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing a vehicle.
- Promoted conversion of casual shoppers into customers through vehicle knowledge and step by step buying information to meet customer needs.
Bartender/server
Amici
Meaford, ON
09.2017 - 04.2021
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Engaged in small talk with patrons to build rapport and earn repeat business.
- Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
- Multitasked to meet customer, business operations and server needs with minimal errors or delays.
- Balanced daily registers and generated sales reports to support financial and administrative objectives.
Personal Support Worker
Ambrook
Owen Sound, ON
06.2015 - 08.2017
- Helped clients maintain daily living standards by assisting with personal hygiene needs.
- Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
- Ambulated individuals with safe and effective strategies around home, public and medical locations.
- Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
- Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
Program Facilitator
Military Family Resource Centre
Meaford, ON
09.2016 - 12.2016
- Participated in various external committees through orchestrating events.
- Coordinated through collective group cohesion in the annual program planning meetings to support office needs.
- Daily electronic system entry and software usage to assist with the flow and growth of the resource centre
- Developed and enhanced departmental and program learning objectives and instructional learning tools.
- Earned reputation for good attendance and hard work.
- Created agendas and communication materials for team meetings.
- Improved operations by working with team members and customers to find workable solutions.
Server/Customer Service Cashier
European Bakery
Owen Sound, ON
05.2012 - 07.2016
- Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
- Highly efficient in customer service skills with an emphasis on communication.
- Vast knowledge of products within the business.
- Able to thrive in a fast paced high volume environment.
- Continuous output of reliable, responsible and and passionate work ethic.
- Professional approach to daily requirements as well as mentoring new employees within the workplace.
Education
No Degree -
Police Foundations
Owen Sound, ONSome College (No Degree) - Personal Support Worker
Georgian College
Owen Sound, ON04-2001
Skills
- Product and service knowledge
- Customer relations
- Complex Problem-solving
- Time management
- Relationship building
- Interpersonal communication skills
Certification
- Possession & Aquisition License (Restricted & Non-Restricted) - 2019
- Smart Serve - 2001
- First Aid (Awaiting Refresher Course) - 2012/2016
Timeline
Sales Representative
Lucky Dog Motor's
04.2021 - 01.2025
Bartender/server
Amici
09.2017 - 04.2021
Program Facilitator
Military Family Resource Centre
09.2016 - 12.2016
Personal Support Worker
Ambrook
06.2015 - 08.2017
Server/Customer Service Cashier
European Bakery
05.2012 - 07.2016
No Degree -
Police Foundations
Some College (No Degree) - Personal Support Worker
Georgian College