Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
RETAIL ASSISTANT
Canafri Cash Express
09.2023 - 12.2023
Keep an eye on company stock levels and restock when necessary or inform the buying department if something is out
Collaborated with team members to accomplish sales goals and improve overall store performance.
Monitored expiration dates on perishable items, reducing waste and ensuring customer safety.
Supervising employees during day-to-day tasks
Providing customer support in escalated situations
Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
Enhanced store appearance through diligent merchandising and regular upkeep of displays.
Managed approximately 30 incoming calls and emails per day from customers.
Administrative Assistant
JN Amoakohene Ventures
09.2021 - 12.2022
Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
GRADUATE CERTIFICATE - INTERNATIONAL BUSINESS MANAGEMENT
NIAGARA COLLEGE, TORONTO
22 COLLEGE STREET, TORONTO
04.2024
Bachelor of Arts - COMMUNICATION STUDIES (PUBLIC RELATIONS)
GHANA INSTITUTE OF JOUNALISM
GHANA
07.2019
Diploma - COMMUNICATION STUDIES
GHANA INSTITUTE OF JOURNALISM
GHANA
08.2017
Skills
Strong Communication Skills
Independent
Customer service skills
Stock Replenishment
Attention to detail
Decision-making
Languages
English
Full Professional
Timeline
RETAIL ASSISTANT
Canafri Cash Express
09.2023 - 12.2023
Administrative Assistant
JN Amoakohene Ventures
09.2021 - 12.2022
GRADUATE CERTIFICATE - INTERNATIONAL BUSINESS MANAGEMENT
NIAGARA COLLEGE, TORONTO
Bachelor of Arts - COMMUNICATION STUDIES (PUBLIC RELATIONS)
GHANA INSTITUTE OF JOUNALISM
Diploma - COMMUNICATION STUDIES
GHANA INSTITUTE OF JOURNALISM
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