Lorenzo Valencia
Norwalk
Summary
Driven and highly motivated high school senior with strong leadership, teamwork, and problem-solving skills. Passionate about the culinary arts and providing exceptional customer service to create positive experiences for others. Seeking an entry-level position at Panda Express to bring a dynamic work ethic, creativity, and dedication to thrive in a fast-paced restaurant environment.
Overview
4
4
years of professional experience
Work History
Car Wash Business Owner
09.2021 - Current
- Ran a customer-focused car wash business, managing service quality and client relationships
- Created a seamless and professional customer experience, leading to repeat business and referrals
- Enhanced leadership and decision-making skills while managing day-to-day operations and finances
Owner & Social Media Manager
Snkrs
11.2021 - 02.2024
- Founded and managed a successful sneaker reselling business, overseeing all operations from sourcing to sales
- Developed marketing strategies and promoted the brand on social media platforms to increase customer engagement
- Led a small team, delegating tasks and ensuring exceptional customer service and satisfaction
HVAC Assistant
Mario's HVAC
02.2022 - 03.2023
- Gained hands-on experience in the HVAC industry, performing installation and maintenance tasks for both residential and commercial systems
- Strengthened communication skills through direct interaction with clients, ensuring satisfaction and resolving issues
Education
High School Diploma -
King Drew High School
Los Angeles06-2025
Skills
- Customer Service Excellence: Proven ability to connect with people from diverse backgrounds, ensuring positive interactions
- Leadership & Teamwork: Experienced in guiding teams as a captain and treasurer while promoting collaboration
- Effective Communication: Clear and concise in both verbal and written communication
- Problem Solving: Able to think on my feet and resolve issues efficiently in high-pressure situations
- Time Management: Expert at balancing academics, sports, extracurriculars, and personal commitments
Timeline
HVAC Assistant
Mario's HVAC
02.2022 - 03.2023
Owner & Social Media Manager
Snkrs
11.2021 - 02.2024
Car Wash Business Owner
09.2021 - Current
High School Diploma -
King Drew High School