Summary
Overview
Work History
Education
Skills
Hobbies and Interests
AVAILABILITY
Timeline
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Lorenzo Torrena

Richmond

Summary

Motivated kinesiology student with hands-on experience in customer service and team environments. Known for strong communication, adaptability, and a quick learning ability. Eager to contribute to a dynamic team while continuing to grow professionally and deliver high-quality results

Overview

2
2
years of professional experience

Work History

Front of house

WestCoast Poke
04.2023 - 03.2024
  • Assisted customers in building customized poke bowls by recommending ingredient combinations based on preferences and dietary needs
  • Operated POS system to accurately process cash, debit, and credit transactions
  • Maintained a clean, organized, and efficient front-of-house environment during high-volume periods by coordinating effectively with team members
  • Adhered to food safety and hygiene standards to ensure product freshness and quality
  • Provided friendly, professional customer service by addressing inquiries, concerns, and special requests promptly
  • Supported opening and closing procedures, including restocking, sanitizing equipment, and ensuring readiness for service

Trampoline supervisor

Extreme airpark
06.2022 - 01.2023
  • Greeted guests upon arrival with a positive, welcoming attitude; explained facility rules and provided necessary equipment for participation
  • Supervised trampoline and rock climbing areas to ensure customer safety and reduce liability risks
  • Delivered clear safety instructions to guests, demonstrating proper use of trampolines and climbing structures
  • Resolved customer concerns and disputes calmly and professionally to maintain a positive guest experience
  • Performed regular cleaning, organization, and maintenance of equipment and facilities to ensure optimal safety and presentation

Education

High School Diploma -

Hugh McRoberts Secondary
06.2024

Diploma - Kinesiology

Langara College
Vancouver

Skills

  • Strong ability to work well under pressure in fast-paced environments
  • Collaborative team player with excellent communication skills
  • Critical thinker with effective problem-solving abilities
  • Highly adaptable and able to learn new tasks quickly
  • Committed to delivering outstanding customer service
  • Consistently maintains a positive and professional attitude
  • Quick learner with a strong work ethic and willingness to take initiative

Hobbies and Interests

  • Basketball and volleyball
  • Boxing and weight training
  • Playing guitar and listening to music

AVAILABILITY

Available: Monday, Tuesday, Wednesday, Saturday, and Sunday (afternoons and evenings)

Timeline

Front of house

WestCoast Poke
04.2023 - 03.2024

Trampoline supervisor

Extreme airpark
06.2022 - 01.2023

High School Diploma -

Hugh McRoberts Secondary

Diploma - Kinesiology

Langara College

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Lorenzo Torrena