Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Lorenzo Li

Toronto,ON

Summary

- Strong electrical background with exceptional customer-friendly attitude and sales experience as training manager. Fluent in English, Mandarin and Cantonese with solution-oriented approach. Prepared to offer 2 years of customer service experience and take on challenging new roles.


- Focused Electrical Engineer with background in power systems, automation and controls. In-depth understanding of control and power-delivery systems.

Overview

3
years of professional experience

Work History

Penalty Box Bar And Grill

Bartender and Lead Waiter
09.2022 - Current

Job overview

  • Performed opening and closing duties, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.


Hive mind Solution

Training Manager
05.2022 - 09.2022

Job overview

  • Alternated training methods to diversify instruction, strengthen learning opportunities
  • Met with clients, delivering presentations and educating on product and service features and offerings.
  • Conducted orientation sessions and organized on-the-job training for new hires.

StreetXtreme Auto Gallery

Front Desk Receptionist
09.2018 - 05.2019

Job overview

  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Innovative approach to problem solving


Education

Seneca College of Applied Arts And Technology
, North York, ON

Associate of Science from Electrical Engineering Technology
04.2023

University Overview


- 3 year Advance Diploma program

- Fiber optic cable knowledge

- SIMEN KUKA robotic control

-Hydraulics and pneumatics motion control

-General programming knowledge

Skills

  • 3 years of communication skills
  • 3 years of Customer service skills
  • 1 year of Product and service sales
  • 1 year of Microsoft Excel skills
  • Team building
  • Telephone etiquette
  • Researching skills
  • Problem-solving skills

Timeline

Bartender and Lead Waiter

Penalty Box Bar And Grill
09.2022 - Current

Training Manager

Hive mind Solution
05.2022 - 09.2022

Front Desk Receptionist

StreetXtreme Auto Gallery
09.2018 - 05.2019

Seneca College of Applied Arts And Technology

Associate of Science from Electrical Engineering Technology
Lorenzo Li