Lorenz Jade Agag
North York,ON
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
3
3
years of professional experience
Work History
Sales Associate/Cashier
TJX Companies
09.2022 - Current
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed strong rapport with customers and created positive impression of business.
Merchandiser
Shoppers Drug Mart
07.2020 - 09.2020
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Collaborated with store managers to devise store layouts and establish aesthetic appeal.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Education
Bachelor of Arts - Digital Media
York University
198 York Blvd, North York, ON04.2026
Skills
- Sales Development
- Payment Processing
- Business Development
- Exceptional Customer Service
- Time Management
- Fraud Detection
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
Sales Associate/Cashier
TJX Companies
09.2022 - Current
Merchandiser
Shoppers Drug Mart
07.2020 - 09.2020
Bachelor of Arts - Digital Media
York University
Similar Profiles
Leflore PressLeflore Press
Part-Time Backroom Coordinator at TJ Maxx, TJX CompaniesPart-Time Backroom Coordinator at TJ Maxx, TJX Companies
Kassidy NezKassidy Nez
Assistant Store Manager of Operations at TJX CompaniesAssistant Store Manager of Operations at TJX Companies
Yolanda McClainYolanda McClain
Store Manager TJ Maxx at TJX CompaniesStore Manager TJ Maxx at TJX Companies