Lorenza Orozco
Santa Ana
Summary
To join an establishment and growing company where I can utilize my strong work ethic, enthusiasm, and customer service skills to learn and contribute effectively to the team and benefit the organization.
Overview
6
6
years of professional experience
Work History
Retail Sales Cashier
Discovery Cube Orange County
12.2017 - 06.2019
- Increased customer satisfaction by providing efficient and accurate checkout services.
- Collaborated with fellow employees to maintain a cohesive work environment focused on achieving sales targets and exceptional customer service standards.
- Maintained current knowledge of the functions and highlighted the kids interest to maintain an easy and fun walkthrough.
- Improved overall efficiency of cashier operations through regular maintenance of POS systems and hardware components.
Volunteer
St. Joseph Catholic School
09.2013 - 06.2018
- Assisted with special events dispensing and serving meals.
- Maintained a clean, neat, and operational Kitchen to serve the program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong Math interpersonal communication skills to assist students with homework.
Teachers Aid - Volunteer
Santa Ana High School
01.2014 - 06.2016
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
Education
Associates - Psychology
Santa Ana College
Santa Ana, CA05-2018
Associates - Human And Social Behavior
Santa Ana College
Santa Ana, CA05-2018
Associates - Liberal Arts
Santa Ana College
Santa Ana, CA05-2018
Skills
- Maintaining store appearance
- Handling complaints
- Cash register maintenance
- Cash handling accuracy
- Basic math proficiency
- Customer service
- Multitasking and organization
- Team collaboration
- Customer engagement
- Customer support
- Reliable and responsible
- Problem-solving abilities
- Multitasking
Languages
Spanish
Native or Bilingual
Timeline
Retail Sales Cashier
Discovery Cube Orange County
12.2017 - 06.2019
Teachers Aid - Volunteer
Santa Ana High School
01.2014 - 06.2016
Volunteer
St. Joseph Catholic School
09.2013 - 06.2018
Associates - Psychology
Santa Ana College
Associates - Human And Social Behavior
Santa Ana College
Associates - Liberal Arts
Santa Ana College
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