Lorenz Anne S. Calub
Grand Bay–Westfield,NB
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
Work History
Data Science Consultant
FDNA Inc.
01.2022 - 04.2025
- Ensured data integrity through rigorous validation checks, improving overall accuracy and reliability of analytics outputs.
- Worked closely with IT teams to ensure seamless integration of analytics infrastructure within existing systems architecture, minimizing potential disruptions during deployment phases.
- Managed multiple simultaneous projects while maintaining high quality standards and meeting strict deadlines under pressure situations.
PREMIUM MARKETING VIP HOST
Okada Manila
01.2018 - 07.2020
- Enhanced customer satisfaction by providing personalized VIP services and anticipating guest needs.
- Developed strong relationships with clients, resulting in repeat business and increased revenue.
- Demonstrated exceptional problem-solving skills to address client concerns in a timely manner, reinforcing a reputation for outstanding service.
- Streamlined reservation processes for increased efficiency, leading to improved customer satisfaction ratings.
PREMIUM MARKETING LOYALTY CLUB HOST
Okada Manila
11.2016 - 12.2017
- Responsible in providing exceptional customer service to maintain and cultivate relationship with the guests to increase trip frequency and guest loyalty
- Ensuring customer retention and repeat business through promoting positive public relations and personalized customer service.
WATERPARK ATTENDANT
Kalahari Resorts and Conventions
03.2015 - 06.2015
- Promotes safety of visitors and mitigates liability risks by monitoring recreation areas and enforcing rules and safety policies
- Maximize customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks
Education
Bachelor of Science - Tourism Management
University of The East
Quiapo, Manila01.2015
Skills
- Problem-solving abilities
- Attention to detail
- Multitasking Abilities
- Critical thinking
Timeline
Data Science Consultant
FDNA Inc.
01.2022 - 04.2025
PREMIUM MARKETING VIP HOST
Okada Manila
01.2018 - 07.2020
PREMIUM MARKETING LOYALTY CLUB HOST
Okada Manila
11.2016 - 12.2017
WATERPARK ATTENDANT
Kalahari Resorts and Conventions
03.2015 - 06.2015
Bachelor of Science - Tourism Management
University of The East
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