Lorenda Carlsen
Calgary,Canada
Summary
Quality-oriented professional with over 25+ years of experience in account development and brand management. Extensive background in the natural health industry, demonstrating adaptability and quick learning of new product knowledge. Proven ability to meet challenges head-on and drive results. Seeking to leverage expertise in an Account Manager role to contribute to company success.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Sales Account Manager (AB/SK)
AOR
Calgary, AB
04.2023 - 06.2025
- Cultivated strong client relationships through regular communication and follow-ups.
- Delivered exceptional account service to enhance customer loyalty.
- Established new accounts while maintaining professional rapport with existing clients.
SOUTHERN ALBERTA ACCOUNTS MANAGER
Puresource Natural Products Distributor
Guelph, ON
07.2014 - 09.2019
- Responsible for servicing over 100 retail accounts in Southern Alberta
- Create personal rapport with store owners/buyers
- Train staff on unique features and benefits of the product range
- Assist in planning and executing in-store promotional advertising and events
ALBERTA TERRITORY SALES MANAGER
Enerex Botanicals Ltd.
Port Coquitlam, BC
08.2002 - 08.2012
- Accomplished account manager with the ability to achieve customer satisfaction and increase sales
- Recognized in the health industry for excellence in field sales
- Expert in education and training
HEALTH & BODY CARE SALES ASSOCIATE
Community Natural Foods
Calgary, AB
08.2000 - 07.2002
- Communicated with customers to answer questions and explain product information to help them with their buying decision
MARKETING ASSISTANT
Quest Vitamins Ltd.
Vancouver, BC
01.1988 - 05.1990
- Worked directly with the Marketing Manager to help increase credibility and client awareness by developing marketing materials, including product labels, brochures, articles and newsletters
Education
Acute and First Aid Homeopathy -
WESTERN COLLEGE OF HOMEOPATHIC MEDICINE
Calgary, AB06.2012
Certication EAV Technician -
THE ACADEMY OF INTERNATIONAL BIOENERGETIC SCIENCES
London, ON08.2009
Facilitator Complete Health Improvement Project -
LIFESTYLE MEDICINE INSTITUTE
Rockford, IL05.2006
Diploma Certied Natural Products Advisor -
CANADIAN HEALTH FOOD ASSOCIATION
Toronto, ON09.2002
Skills
- Confident public speaker, both in person and on radio
- Published author of health articles in the Alive & Vista Magazines
Certification
Holistic Health Practitioner
References
References available upon request
Timeline
Sales Account Manager (AB/SK)
AOR
04.2023 - 06.2025
SOUTHERN ALBERTA ACCOUNTS MANAGER
Puresource Natural Products Distributor
07.2014 - 09.2019
ALBERTA TERRITORY SALES MANAGER
Enerex Botanicals Ltd.
08.2002 - 08.2012
HEALTH & BODY CARE SALES ASSOCIATE
Community Natural Foods
08.2000 - 07.2002
MARKETING ASSISTANT
Quest Vitamins Ltd.
01.1988 - 05.1990
Acute and First Aid Homeopathy -
WESTERN COLLEGE OF HOMEOPATHIC MEDICINE
Certication EAV Technician -
THE ACADEMY OF INTERNATIONAL BIOENERGETIC SCIENCES
Facilitator Complete Health Improvement Project -
LIFESTYLE MEDICINE INSTITUTE
Diploma Certied Natural Products Advisor -
CANADIAN HEALTH FOOD ASSOCIATION
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