Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Lorena Ruiz

6614 S West Ave, Fresno

Summary

My objective is to obtain a position where I can use my knowledge and strengths to help other achieve goals as well as myself. Another is to secure a position within the Company utilizing my experience and education as part of your team.

Overview

10
10
years of professional experience

Work History

Instructional Assistant

Clovis Unified School District, Hirayama Elementary School
08.2025 - Current
  • Implemented behavior management strategies to promote positive student engagement.
  • Developed and maintained strong relationships with students, parents, and staff to enhance communication.
  • Provided one-on-one assistance in academic subjects such as reading, writing, math, and social studies to help students achieve their full potential.
  • Supported students with behavioral challenges through consistent reinforcement of classroom expectations and positive feedback.
  • Supported student learning objectives through personalized and small group assistance.
  • Maintained safety and security by overseeing students in recess environments.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.

Logistic Clerk

Foster Farms Poultry
01.2022 - 10.2023
  • Consistent of answering emails and phone calls.
  • Being in meetings to help team culture and prioritize in getting tasks done.
  • Coordinated shipping schedules to optimize delivery efficiency and minimize delays.
  • Worked with vendors to schedule daily pickups and weekly deliveries.
  • Managed using SAP (Systems, Applications, and Products in Data processing) in creating sales order & deliveries, sending invoices along with weight certificates.
  • Entering schedules such as Rolled Corn, Whole corn, Soy Hull Pellets, Soybean Meal, Canola and adjusted plans to accommodate changes in demand.

Insurance Specialist

Neri Insurance Agency: HQ Fiesta Auto Insurance
10.2019 - 12.2021
  • Working at the Headquarters Call Center.
  • Managing quotes for new & existing customers, closing most deals with our great royalty discounts.
  • Handled phone calls daily & covered all criteria and responsibilities, ensuring they have questions answered.
  • Received about 95% customer satisfaction rating, which decreased 10% of cancellations.

Sales Advocate

Authorized Cricket Wireless
07.2016 - 07.2018
  • Greet customers when stepping into the store.
  • Ask what I can help them with, ask lifestyle questions to solve their needs and wants as to what brought them into the store—open new accounts, such as prepaid lines, business accounts, and merchant accounts.
  • Explain the benefits of plans to the adequate rate plan.
  • Provide the best Protection plan to device, warranty, and return-exchange, restocking fees.
  • Managed company money and deposits at the Bank.
  • Trained new team members on company procedures, product offerings, and best practices for successful selling techniques.

Education

High School Diploma -

Dinuba High School
Dinuba, CA
05-2012

Skills

  • Hard Worker
  • Strong Interpersonal Skills
  • Team Player
  • Problem Solver
  • Punctual
  • Work ethic
  • Organization
  • Multitasking

LANGUAGES

Spanish | advanced
English | native

Timeline

Instructional Assistant

Clovis Unified School District, Hirayama Elementary School
08.2025 - Current

Logistic Clerk

Foster Farms Poultry
01.2022 - 10.2023

Insurance Specialist

Neri Insurance Agency: HQ Fiesta Auto Insurance
10.2019 - 12.2021

Sales Advocate

Authorized Cricket Wireless
07.2016 - 07.2018

High School Diploma -

Dinuba High School
Lorena Ruiz