Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lorena Ruiz

Hesperia

Summary

Retail professional with history of delivering excellent customer service and maintaining store standards. Proven ability to assist in inventory management and enhance shopping experience. Known for effective teamwork and adaptability to meet dynamic retail needs.

Overview

7
7
years of professional experience

Work History

Retail Associate

Nike Factory Store
08.2024 - Current
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Handled cash transactions accurately, maintaining balanced registers.
  • Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Assistant/ HVAC Cleaner

DEV Industries
01.2023 - 06.2025
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Used time management and efficient cleaning methods to meet deadlines.

Warehouse Manager

EPS Fulfillment
01.2021 - 01.2022
  • Trained employees effectively to use our system
  • Managed day-to-day operations of the warehouse, including freight and parcel shipments, returns and transfers
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.

Retail Associate

Nike Factory Store
01.2021 - 01.2022
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Handled cash transactions accurately, maintaining balanced registers.
  • Collaborated with team members to achieve daily sales goals and exceed performance targets.

Reception/Assistant

WERE Real Estate
01.2019 - 01.2020
  • Responded effectively to client inquiries or concerns, addressing their needs in a courteous and professional manner.
  • Collaborated closely with other administrative staff in order to provide comprehensive support for overall office functioning.
  • Handled confidential information with discretion, protecting sensitive data related to both employees and customers.
  • Contributed to team efficiency by providing administrative support to various departments when needed.
  • Enhanced customer satisfaction by promptly greeting and assisting visitors upon arrival.

Education

AA degree - Buisness Administration

Victor Valley College
Victorville, CA
08-2026

High School Diploma -

Oakn Hills High School
Oak Hills, CA
05-2018

Skills

  • Effective communication
  • Proficient in organization techniques
  • Service excellence
  • Problem-solving skills
  • Efficient concept acquisition
  • Experienced in negotiation
  • Team leadership
  • Engaging communication style
  • Cash transaction precision
  • Dependable attendance

Languages

Spanish
English

Timeline

Retail Associate

Nike Factory Store
08.2024 - Current

Assistant/ HVAC Cleaner

DEV Industries
01.2023 - 06.2025

Warehouse Manager

EPS Fulfillment
01.2021 - 01.2022

Retail Associate

Nike Factory Store
01.2021 - 01.2022

Reception/Assistant

WERE Real Estate
01.2019 - 01.2020

AA degree - Buisness Administration

Victor Valley College

High School Diploma -

Oakn Hills High School

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Lorena Ruiz