Gustavo Navarro
Los Angeles
Summary
Dependable professional brings background in parking lot operations. Learns new processes and always assists team members. Quickly and smoothly resolves conflicts to maintain lot reputation for excellence.
Overview
10
10
years of professional experience
Work History
Valet
LAZ Parking
Los Angeles
02.2024 - Current
- Greeted customers and opened doors for them upon arrival.
- Responded promptly to customer inquiries regarding directions, events, restaurants.
- Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
- Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
- Processed payments using credit card terminals or cash registers as necessary.
Car Wash Employee
100% Hand Car Wash
Los Angeles
03.2015 - 01.2024
- Conducted quality checks to ensure each vehicle met the company's standards.
- Detailed inside of vehicles, including scrubbing, shampooing and vacuuming interior.
- Operated cash register and processed cash, credit card and check payments.
- Greeted customers and explained car wash options thoroughly.
- Kept records of customer transactions accurately.
- Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
- Drove manual and automatic vehicles per day to guide through carwash.
Education
High School Diploma -
Francisco Bravo Medical Magnet High School
Los Angeles, California06-2014
Skills
- Customer service
- Team collaboration
- Communication skills
- Operational efficiency
- Flexible schedule
- Efficient work ethic
Timeline
Valet
LAZ Parking
02.2024 - Current
Car Wash Employee
100% Hand Car Wash
03.2015 - 01.2024
High School Diploma -
Francisco Bravo Medical Magnet High School