Summary
Work History
Education
Skills
Timeline
Generic

Lorena Moreno

Lawndale

Summary

Dynamic professional with a proven track record at Shiseido, excelling in sales strategies and client communication. Adept at managing projects and fostering relationships, I consistently exceed sales goals while enhancing customer experiences. My attention to detail and problem-solving skills drive successful merchandising and team collaboration, ensuring optimal product availability and brand loyalty.

Work History

Fragrances Freelancer

/Bvlgari/coach
2020 - 2026

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  • Managed multiple projects simultaneously, ensuring timely delivery of high-quality work and client satisfaction.
  • Established strong relationships with clients, fostering trust and facilitating effective communication throughout projects.
  • Meeting daily sales goal
  • Exceeding sales for visual promotions


Prestige Beauty Advisor

Shiseido
Torrance, CA
2006 - 2019
  • Assisted in merchandising and product displays to maximize visual appeal and drive sales.
  • Maintained up-to-date knowledge of skincare products and trends to provide informed recommendations.
  • Collaborated with team members to execute promotional events and initiatives effectively.
  • Streamlined inventory management processes, ensuring optimal stock levels and product availability.
  • Trained new staff on product knowledge and customer engagement techniques, fostering a cohesive team environment.
  • Analyzed customer feedback to identify areas for improvement in service delivery and product offerings.
  • Developed relationships with clients through follow-ups, enhancing repeat business opportunities and brand loyalty.
  • Taught customers how to apply makeup and recommended optimal products.
  • Maintained a clean, organized, and visually appealing store environment to promote positive customer experiences.
  • Crosssold complementary products by identifying client needs and recommending appropriate solutions, resulting in increased average transaction values.
  • Conducted makeup application demonstrations to showcase product effectiveness and educate clients on proper techniques.
  • Developed strong relationships with vendors for exclusive product access, improving overall merchandise selection for customers.

Education

High School Diploma -

Gardena High School
Gardena, CA
06-1997

Skills

  • Problem-solving
  • Time management
  • Attention to detail
  • Customer support
  • Project management
  • Virtual assistance
  • Client communication
  • Teamwork and collaboration
  • Active listening
  • Relationship building
  • Team building
  • Excellent communication
  • Team leadership
  • Goal setting
  • Sales strategies

Timeline

Fragrances Freelancer

/Bvlgari/coach
2020 - 2026

Prestige Beauty Advisor

Shiseido
2006 - 2019

High School Diploma -

Gardena High School
Lorena Moreno