Lorena Miranda
Bellflower
Summary
Dedicated professional with a strong work ethic and proven reliability, previously at Kartchner Management. Expert in cleaning and sanitizing, enhancing tenant satisfaction through meticulous attention to detail. Demonstrated adaptability and teamwork, streamlining processes to improve efficiency and maintain high standards in both commercial and residential environments.
Overview
28
28
years of professional experience
Work History
Cleaner
Specialized Cleaning Services
10.2025 - Current
- Inspected areas for cleanliness, reporting maintenance issues to supervisors promptly.
- Implemented effective waste disposal practices, enhancing environmental sustainability efforts.
- Maintained inventory of cleaning supplies, ensuring timely reordering and stock management.
- Streamlined cleaning processes, reducing time spent on routine tasks by optimizing workflow.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
- Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
- Ensured that all cleaning supplies were stocked and organized, minimizing downtime.
- Enhanced guest experience by maintaining pristine conditions in guest rooms and suites.
- Implemented recycling program, significantly reducing waste and promoting environmental responsibility.
- Ensured clean and welcoming environment for clients by meticulously cleaning common areas, restrooms, and offices.
- Streamlined cleaning processes to increase efficiency without compromising on quality.
- Sustained cleanliness and order in outdoor areas, making them more inviting for guests and employees.
- Demonstrated flexibility by covering additional shifts when needed, ensuring no disruption in cleaning services.
- Increased cleaning efficiency with introduction of color-coded cloth system to prevent cross-contamination.
- Enhanced client satisfaction with thorough cleaning and maintenance of all facilities.
- Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.
- Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Supervised supplies in inventory and submitted reorder requests.
General Laborer
BBSI
10.2025 - Current
- Followed safety protocols to maintain a secure work environment.
- Assisted in loading and unloading materials for transportation.
- Maintained cleanliness and organization of work areas.
- Collaborated with team members to complete projects efficiently.
- Engaged in training sessions to enhance skills and knowledge of equipment.
- Supported inventory management by tracking supplies and materials used.
- Adapted quickly to new tasks and changing priorities in fast-paced settings.
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Assisted team members with tasks that require group effort.
- Completed tasks efficiently for timely project completion within set deadlines.
- Notified supervisors of defective equipment or material.
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
- Ensured quality workmanship, performing thorough inspections and addressing any issues promptly.
- Followed instructions and safety protocols to prevent accidents and injuries.
Property Manager
Kartchner Management
01.1998 - 03.2025
- Managed tenant relationships, addressing inquiries and concerns to enhance satisfaction.
- Coordinated maintenance requests, ensuring timely resolution and compliance with property standards.
- Conducted property inspections, identifying maintenance needs and enforcing leasing agreements.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Coordinated with legal counsel to resolve tenant disputes.
- Conducted thorough tenant screenings to ensure reliable and respectful tenant base.
- Fostered positive relationships with tenants and property owners, leading to high retention rates.
- Coordinated with legal counsel to handle eviction processes smoothly and professionally.
- Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.
- Conducted regular property inspections to preemptively identify and address maintenance needs.
- Collected and maintained careful records of rental payments and payment dates.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Coordinated appointments to show marketed properties.
- Followed safety protocols to maintain a secure work environment.
- Assisted team members with loading and unloading materials as needed.
- Maintained cleanliness and organization of work area to enhance productivity.
- Supported inventory management by tracking supplies and reporting shortages.
- Collaborated with coworkers to meet project deadlines consistently.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Trained new laborers on equipment use and safety standards effectively.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Provided labor support to carpenters, masons and other skilled trades.
- Inspected tools and equipment to maintain safety and efficiency.
- Assisted in digging, trenching and backfilling trenches and foundations.
- Mixed and poured concrete for variety of projects.
- Helped with erecting scaffolding and ladders.
- Helped with door and window installations.
- Installed drywall, siding and other structural components.
- Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
- Assisted in preparing surfaces for painting, ensuring cleanliness and proper adhesion.
- Applied primers and finishes under supervision, adhering to safety regulations.
- Assisted in achieving high-quality results by properly preparing surfaces through sanding, scraping, and filling holes or cracks.
- Supported painters by organizing tools and materials for efficient workflow.
- Demonstrated attention to detail when performing tasks such as taping off edges and trim before applying paint coats.
- Contributed to successful project outcomes by efficiently sealing off areas not designated for painting with tape or plastic sheeting.
- Facilitated smooth communication between painters and clients by acting as a liaison during project updates or inquiries.
- Enhanced team productivity by promptly setting up ladders, scaffolding, and other necessary equipment for each project.
- Enhanced customer trust by maintaining a professional demeanor when interacting with clients, ensuring they felt comfortable with the team working in their space.
- Covered surfaces with drop cloths, masking tape and paper during painting.
- Helped remove damaged materials and surfaces in preparation for repairs.
- Filled cracks, holes and joints with fillers using caulking guns and putty knives.
- Assisted in reducing costs associated with material waste by using resourceful techniques such as repurposing leftover paint from previous jobs whenever possible.
- Maintained cleanliness standards throughout painting process, ensuring minimal mess left behind for clients to deal with after completion.
- Filled cracks and breaks in surfaces of plaster articles with putty and epoxy compounds.
- Reduced project completion time with efficient handling of tools and equipment, such as brushes, rollers, and sprayers.
- Utilized various types of textures on walls and ceilings to achieve specified effects or appearances.
- Examined surfaces for imperfections and applied additional coats to achieve smooth, even finish.
- Operated high air-pressure sandblasting equipment and power tools to remove rust, grease and dirt before applying paint.
- Worked flexible hours across night, weekend, and holiday shifts.
- Helped troubleshoot plumbing issues, contributing to efficient problem resolution.
- Participated in emergency repair situations, providing prompt assistance to restore functionality quickly.
- Removed old sinks, toilets, and pipes in preparation for installation of new fixtures.
- Unclogged sinks and toilets for customers using tools and drain cleaners.
- Performed rough-ins, repairing, or replacing fixtures and water heaters and located or removed leaking or broken pipes.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Oversaw daily site operations, ensuring all tasks were completed according to plan.
Education
High School Diploma -
Downey Adult School
Downey, CASkills
- Cleaning and sanitizing
- Sweeping and mopping
- Housekeeping
- Customer service
- Reliability and punctuality
- Problem-solving
- Interior and exterior cleaning
- Restroom sanitation
- Attention to detail
- Physical stamina
- Professional appearance
- Multitasking and organization
- Schedule flexibility
- Able to lift number lbs
- Commercial and residential cleaning
- Strong work ethic
- Multitasking
- Teamwork and collaboration
- Adaptable and flexible
- Hand and power tool operation
Timeline
Cleaner
Specialized Cleaning Services
10.2025 - Current
General Laborer
BBSI
10.2025 - Current
Property Manager
Kartchner Management
01.1998 - 03.2025
High School Diploma -
Downey Adult School