Lorena Marroquin
Pacoima
Summary
Restaurant Manager with 10+ years of experience in restaurant operations, customer service, and team management. Proven success in driving sales, increasing efficiency, and maintaining excellent customer satisfaction.
Overview
15
15
years of professional experience
Work History
Area Manager
SF Taco Management
Encino
07.2023 - 03.2025
- Inspected production, quality control and maintenance reports to detect and address production problems.
- Identified business opportunities by analyzing consumer trends within local markets.
- Reviewed staffing needs to ensure adequate coverage at all times in stores.
- Resolved customer complaints regarding sales and service.
Store Manager
Del Taco
North Hills
03.2010 - 07.2023
- Identified opportunities for cost savings through waste reduction initiatives.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Ensured compliance with safety regulations and company policies.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Education
High School Diploma -
El Salvador
San Salvador 10-1996
Skills
- Quality control
- Production management
- Inventory management
- Teamwork and collaboration
Timeline
Area Manager
SF Taco Management
07.2023 - 03.2025
Store Manager
Del Taco
03.2010 - 07.2023
High School Diploma -
El Salvador