Loren Payne
Norwalk
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
14
14
years of professional experience
Work History
Cross Utilized Agent
United Ground Express
04.2024 - 12.2024
- Enhanced customer satisfaction by providing efficient check-in and boarding services.
- Assisted passengers with special needs, ensuring a comfortable and stress-free travel experience.
- Expedited boarding processes by utilizing advanced technology tools for scanning tickets and verifying identification documents quickly.
- Loading and unloaded customer luggage, airfreight, and company mail on and off aircraft.
- Greeted passengers, issued tickets, shared seat assignments, checked baggage, boarded flights, and re-booked passengers.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Ensured passenger safety with proper handling of fragile items, adhering to airline regulations and guidelines.
- Built positive relationships with customers by providing exceptional customer service.
- Collaborated with team members to locate misplaced luggage, expediting returns to rightful owners in a timely manner.
- Fielded customer complaints and comments about baggage services.
- Greeted passengers in claim area and helped retrieve luggage.
Food Prep Cook/Special Events Assistant
The Walt Disney Company
02.2013 - 04.2024
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Assembled, stored and disposed of food using proper food handling, labeling and safety techniques.
- Excelled under pressure during peak service hours, maintaining accuracy and speed throughout meal rushes.
- Coordinated food preparation and timed completion to allow prompt serving of tasty, plentiful and nutritious food at correct temperature to valued customers.
- Collaborated with other cooks for seamless teamwork, ensuring timely and accurate order fulfillment.
- Developed excellent knife skills for efficient food preparation while upholding safety standards within the kitchen environment.
- Trained and assisted new kitchen staff members.
Overnight Stocker and Receiver/Online Personal Shopper
Nordstrom Rack
10.2020 - 04.2021
- Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
- Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.
- Assisted in inventory management, conducting regular audits and addressing discrepancies to ensure accurate stock levels.
- Enhanced customer experience by keeping shelves fully stocked and ensuring products were easily accessible.
- Streamlined receiving processes by quickly unpacking shipments, verifying contents against invoices, and properly documenting discrepancies.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
Teaching Assistant
Sonshine Preschool
08.2010 - 06.2016
- Assisted in maintaining classroom organization to ensure a conducive learning environment.
- Assisted teachers in delivering engaging lessons for improved student participation.
- Contributed to classroom activities that encouraged creativity and critical thinking among students.
Noon Duty Supervisor
The ABC School District
10.2012 - 06.2013
- Collaborated closely with teachers to identify students who required additional support or intervention during free time on campus.
- Assisted with the supervision of after-school clubs, sports teams, or other extracurricular activities as needed.
- Assisted in the organization of special events such as field trips, assemblies, and sports days for smooth execution.
Education
High School Diploma -
Pioneer Baptist School
Norwalk, CA06-2010
Skills
- Strong multitasking
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Reliability
- Microsoft office
- Self motivation
Timeline
Cross Utilized Agent
United Ground Express
04.2024 - 12.2024
Overnight Stocker and Receiver/Online Personal Shopper
Nordstrom Rack
10.2020 - 04.2021
Food Prep Cook/Special Events Assistant
The Walt Disney Company
02.2013 - 04.2024
Noon Duty Supervisor
The ABC School District
10.2012 - 06.2013
Teaching Assistant
Sonshine Preschool
08.2010 - 06.2016
High School Diploma -
Pioneer Baptist School
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