Loren Martin
Springville
Summary
Resourceful Remodel Specialist known for high productivity and efficient task completion. Skilled in project management, client communication, and innovative design solutions. Excel in time management, problem-solving, and teamwork to deliver projects that exceed expectations. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
25
25
years of professional experience
Work History
Remodel specialist
self employed
Ponderosa
03.2016 - Current
- Designed customized remodel plans based on client preferences and specifications.
- Collaborated with clients to select materials and finishes for renovation projects.
- Managed project timelines and coordinated subcontractors for efficient workflow.
- Reviewed completed work to ensure quality standards were met before client approval.
Customer Service/Sales Associate
Commercial Trade, Inc.
Bakersfield
02.2008 - 01.2016
- Collaborated with team members to achieve daily sales goals and improve service quality.
- Handled customer inquiries and resolved issues to enhance satisfaction levels.
- Engaged with customers to build relationships and foster repeat business opportunities.
- Answered incoming telephone calls to provide products and services information.
- Worked with fellow sales team members to achieve group targets.
- Provided accurate information about products, prices and services.
Bathroom remodel specialist/Tile contractor
Self employed
Bakersfield
09.2000 - 03.2007
- Managed remodeling projects from concept to completion, ensuring client satisfaction.
- Provided guidance on product selection based on customer preferences, budget restrictions and overall design goals.
- Developed detailed plans, timelines, and budgets for individual remodeling projects.
- Fabricated custom materials on site to fit specific project needs.
- Installed new kitchen and bathroom cabinetry, trim carpentry, tile floors, walls, backsplashes, countertops and sinks.
- Installed tile in residential and commercial properties following design specifications.
- Installed various types of ceramic, porcelain and stone tiles on floors, walls and countertops.
- Completed post-installation inspections and processed work invoices.
Education
High School Diploma -
West High School
Bakersfield, CAContractors State License Schools
Bakersfield, CASkills
- Project management
- Remodeling design
- Material selection
- Quality assurance
- Budget planning
- Customer relationship management
- Negotiation skills
- Verbal and written communication
- Problem solving
- Task prioritization
- Sales development
Timeline
Remodel specialist
self employed
03.2016 - Current
Customer Service/Sales Associate
Commercial Trade, Inc.
02.2008 - 01.2016
Bathroom remodel specialist/Tile contractor
Self employed
09.2000 - 03.2007
High School Diploma -
West High School
Contractors State License Schools