LORELEI BEST
Hamilton,ON
Summary
Results-driven professional known for strong time management and attention to detail. Experienced in managing patient admissions and optimizing scheduling processes to improve patient satisfaction and operational efficiency.
Overview
29
29
years of professional experience
Work History
BUSINESS CLERK
Hamilton Health Sciences
Hamilton, ON
12.2013 - Current
- Processed patient admissions and registrations efficiently, ensuring accuracy in documentation
- Collaborated with multidisciplinary teams to streamline communication and improve service delivery.
- Trained new clerical staff on operational procedures and software applications, fostering team development.
- Led initiatives for implementing new software tools, enhancing overall productivity within the department.
REGISTERED PRACTICAL NURSE
HAMILTON HEALTH SCIENCES
Hamilton, ON
01.1997 - 12.2013
- Administered medications and monitored patient vital signs to ensure optimal health outcomes.
- Collaborated with healthcare teams to develop and implement individualized care plans for patients.
- Educated patients and families on healthcare practices, fostering understanding and compliance with treatment protocols.
- Mentored junior nursing staff, providing guidance on best practices and patient care techniques.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
- Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
- Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
- Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
Education
REGISTERED PRACTICAL NURSE - NURSING
Mohawk College of Applied Arts And Technology
Hamilton04-1995
Skills
- Scheduling appointments
- Filing systems
- Document management
- Meticulous attention to detail
- Time management
- Dedicated team player
- Office administration
- Professional and mature
- Medical terminology
Accomplishments
EPIC SUPER USER
Languages
English
Native or Bilingual
Timeline
BUSINESS CLERK
Hamilton Health Sciences
12.2013 - Current
REGISTERED PRACTICAL NURSE
HAMILTON HEALTH SCIENCES
01.1997 - 12.2013
REGISTERED PRACTICAL NURSE - NURSING
Mohawk College of Applied Arts And Technology